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Client Success Intern Fall 2025

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Forvis Mazars

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Business, Operations & Strategy
  • Springfield

AI generated summary

  • You should be pursuing a relevant degree, have a high school diploma, strong interest in tech and sales, excellent communication skills, and proficiency in Microsoft Office. CRM knowledge is a plus.
  • You will assist in client surveys, maintain product scorecards, support technical issues, aid in onboarding and invoicing, document processes, participate in client meetings, and provide admin support.

Requirements

  • Currently pursuing a degree in business, marketing, sales, communications, information technology, computer information systems, or a related field.
  • High school diploma or equivalent
  • Strong interest in technology and sales
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Familiarity with CRM software is a plus
  • Strong organizational skills and attention to detail

Responsibilities

  • Assist in the development and deployment of client surveys
  • Assist in the maintenance of product scorecards across product portfolio
  • Support clients through technical issues with products and work to address to resolution
  • Support the client success team in RFP completion, client onboarding procedures, and contracting/invoicing processes
  • Help generate necessary process documentation for the client success team
  • Participate in client calls and meetings to understand proper client relationship and engagement behaviors within various degrees of relationship health/satisfaction
  • Maintain and update any relevant systems with accurate and timely information about your projects and activities, client information, etc.
  • Provide administrative support to the client success team as needed

FAQs

What is the role of the Client Success Intern?

The Client Success Intern assists the Client Success Team by creating client surveys, tracking product performance, resolving technical issues, supporting RFPs, onboarding new clients, and handling contracts and invoices.

What qualifications are required for this internship?

Candidates should be pursuing a degree in business, marketing, sales, communications, information technology, computer information systems, or a related field, along with having a high school diploma or equivalent.

What skills are preferred for the Client Success Intern position?

Strong communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office Suite, organizational skills, and attention to detail are preferred. Familiarity with CRM software is a plus.

Where is the internship located?

The job description does not specify a physical location, but it mentions that applicants must be legally authorized to work in the United States.

Will the internship be paid?

The job description does not provide information regarding compensation for the internship.

Is visa sponsorship available for this position?

No, visa sponsorship is not available for this position.

What tasks will the intern be responsible for?

The intern will assist in developing client surveys, maintaining product scorecards, resolving technical issues, supporting the client success team in various administrative tasks, participating in client calls, and updating relevant systems.

How can I apply for this internship?

The job description does not specify how to apply, but interested candidates typically can apply through the company's careers page or job listing platform.

How long is the internship?

The internship is scheduled for Fall 2025, but the exact length is not specified in the job description.

What is the company culture like at Forvis Mazars?

Forvis Mazars promotes a diverse and inclusive workplace that emphasizes listening to clients to provide tailored solutions and an unmatched client experience.

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Forvis Mazars

Accounting
Industry

Mission & Purpose

You don’t join Mazars by coincidence, you choose Mazars: a global school of excellence where you will be challenged to develop and grow. Progression is tied to education, empowering you to match your career to your aspirations both within and outside our firm. We expect your contribution to what Mazars and our clients do next and reward your ingenuity. Come and write the rest of your story with us – you’ll make friends along the way too. Mazars, the smart choice. About Mazars Mazars is a leading international firm, aspiring to build the economic foundations of a fair and prosperous world. Operating as a united partnership, Mazars works as one integrated team, leveraging expertise, scale and cultural understanding to deliver exceptional and tailored services in audit and accounting, as well as tax, financial advisory and consulting. Founded in Europe, Mazars is present in over 90 countries and territories, with 40,400 professionals – 24,400 in our integrated partnership, 16,000 via the Mazars North America Alliance – dedicated to helping clients make the most of business opportunities and operate with confidence. In the UK, Mazars is among the largest firms in its sector and a leading auditor to Public Interest Entities (PIEs). It employs over 2,300 people in 15 locations across the UK, providing a balanced perspective and empowered expertise to clients of all sizes, from individuals and SMEs to mid-caps and global players, as well as start-ups and public organisations at every stage of their development. Careers at Mazars We offer life-long development opportunities focusing on technical, leadership and tomorrow’s skills. We provide a diversity of experiences: prestigious clients in a variety of sectors. Employability is our key promise. We design individual career paths according to our people’s interests and needs, allowing them to succeed within and outside our organisation. It’s never just about work. We are proud of our distinctive one-team approach: a human and truly international adventure, with an accessible management style, a permanent feedback and coaching culture and a fun work environment. What will tomorrow’s workplace look like? With our people, we pioneer new ways of working, always keeping our finger on the pulse to respond to our new generations’ aspirations and tomorrow’s reality. We care for our people’s psychological safety and give you the flexibility to manage your time and where you work from. Our modern workspaces foster creativity and innovation. We help our people develop a true sense of purpose beyond their day-to-day through solidarity and sustainability initiatives, but also because as auditors and advisors we play a public interest role. We value independence, open-mindedness and looking to the future. Visit our dedicated careers site: https://jobs.mazars.co.uk/jobs