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College Intern - Resort Operations

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Marriott International

13d ago

  • Internship
    Full-time
    Summer Internship
  • Hospitality & Retail
  • Orlando
  • Quick Apply

AI generated summary

  • You must have full availability for shifts, be enrolled in college (any level), preferably in Hospitality or Business Management, but undecided majors may also apply. On-site work is mandatory.
  • You will assist in villa cleaning, room inspections, food outlet operations, guest relations, property safety, and activity planning, while collaborating across departments to enhance guest experiences.

Requirements

  • - Full availability to work any shift including morning, nights, weekends, and holidays.
  • - This internship will be fully on-site at one of the locations mentioned above.
  • - Candidate should be pursuing a college degree at any level (Freshmen, Sophomore, Junior or Senior).
  • - It is preferred that the candidate is actively pursuing a degree in Hospitality or Business Management.
  • - Candidates who have an undecided major may also be considered.

Responsibilities

  • - Immersion program offering participants work experience in one specific department with cross training in one additional department.
  • - Three-to-six-month program.
  • - Comprehensive onboarding.
  • - Participating in operational duties within assigned department.
  • - eLearning opportunities.
  • - Virtual Meetings with site and company leaders.
  • - Networking with company-wide interns.
  • - Innovation Project.
  • - Interns will initially learn the process of villa cleaning and the role of house aids so that they can progress into room inspections and room assignments, in addition to overview of leadership tasks such as property inspections, inventory, and supply ordering.
  • - Interns will have the opportunity to collaborate with other departments, learning more about the front desk, safety and security, and engineering.
  • - Interns will be exposed to both front and back of house while rotating between all food outlets based on location, property size and scope of offerings which may include pool bar, marketplace, and on-site restaurant.
  • - Interns will learn the responsibilities encompassed of a server, food prep/cook, expeditor, bar and an overview of leadership tasks such as par levels, alcohol handling, inventory, and ordering.
  • - Interns will learn what is encompassed in the areas of guest relations, loss prevention, safety, investigations, theft/fraud, complaints, and an overview of the leadership tasks.
  • - Interns will learn and conduct property “walks”, oversee the safety at the pool areas, resolve lock issues, assist in managing parking areas, and service lost & found.
  • - Interns will learn and perform the duties of a Front Office Agent, checking the guests in and out, assisting with guest questions, learning the daily operational duties, and resolving issues that arise.
  • - At the front desk you will learn the difference between ownership and nightly reservations, pre-arrival process, room location, and rewards program.
  • - Interns will learn what is encompassed in the areas of guest relations, shuttle, bell services, and concierge.
  • - Interns will have the opportunity to collaborate with other departments, learning more about housekeeping, safety and security, and engineering.
  • - Interns will promote the resorts recreation activities and facilities to both children and adults (e.g., trivia contests, pool and outdoor games, and educational programs from food/beverage tastings to local storytelling).
  • - Interns will work directly with guests as they build memorable experiences at the site.
  • - Interns will be able to learn what is encompassed in the areas of activities planning/organizing, coordinating/executing, promoting a fun environment, health & fitness, childcare, and an overview of leadership tasks.

FAQs

What is the duration of the College Internship Program?

The internship program lasts between three to six months.

Which departments will interns be working in?

Interns will gain experience in one specific department while also receiving cross-training in an additional department.

Is this internship remote or on-site?

This internship will be fully on-site at one of the specified locations mentioned in the job description.

Are housing accommodations provided for interns?

Housing accommodations and relocation are the student's responsibility.

What are the requirements to apply for this internship?

Candidates should be pursuing a college degree at any level, preferably in Hospitality or Business Management, and must have full availability to work any shift, including mornings, nights, weekends, and holidays.

What additional learning opportunities does the internship provide?

The internship includes eLearning opportunities, networking with other interns, and participation in virtual meetings with company leaders.

What kind of projects will interns participate in?

Interns will work on site-specific projects and participate in an Innovation Project.

Will interns receive any compensation?

Yes, interns will receive competitive pay that varies by location and department.

What perks are offered to interns?

Interns will receive discounts and perks at Marriott International and Marriott Vacations Worldwide brands, holiday pay when working recognized company holidays, and competitive pay.

Is there a deadline to apply for the internship?

There is no deadline to submit an application as the company is accepting applications on an ongoing basis.

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.