FAQs
What is the primary focus of the CRM AI Intern role?
The primary focus of the CRM AI Intern role is to help integrate GenAI tools for developing marketing content at scale, specifically for customized customer messaging to improve engagement and conversion.
What types of marketing channels will the intern be involved with?
The intern will be involved with direct marketing channels including Email, push notifications, and SMS.
What academic majors are preferred for this internship?
The preferred academic majors for this internship are Business and/or STEM.
What qualifications are required for this position?
The qualifications include understanding AI-driven content generation tools, proficiency in data analysis tools (such as SQL, Python, or R), familiarity with common AI/ML use cases in marketing, previous sales or marketing experience, and experience in developing marketing performance reports.
Will the intern have opportunities to collaborate with other teams?
Yes, the intern will coordinate with cross-functional business and operation teams including PR, marketing operations, product, and category sales.
What specific deliverables are expected from the intern during the internship?
The intern is expected to deliver a marketing campaign utilizing existing AI-tools and create a roadmap for scaling AI-generated marketing more broadly.
Is prior experience in marketing technology necessary for this internship?
While previous experience in sales/marketing and familiarity with marketing automation and technology is preferred, it is not strictly necessary.
What kind of analytics skills are required for the CRM AI Intern?
The intern should have proficiency in data analysis tools for data manipulation and a good understanding of marketing data pipelines and ETL processes.
What is Samsung's commitment regarding diversity and inclusion?
Samsung is committed to creating an inclusive culture and a diverse workforce where everyone belongs and has equal opportunities.
Are reasonable accommodations available for individuals with disabilities during the application process?
Yes, Samsung provides reasonable accommodations for qualified individuals with disabilities in the job application process.