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Customer Experience Center Intern, Spring

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U.S. House of Representatives

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    People, HR & Administration
  • Washington

AI generated summary

  • You need a high school diploma, an associate degree or relevant certification, or be an enrolled student. Background check and drug test required.
  • You will provide administrative support, maintain a positive customer-focused image, assist with event setup, compile materials, and perform additional tasks as assigned.

Requirements

  • High school diploma
  • Associate degree or certification from an accredited business or technical school, or enrolled student in a community college, junior college, university or graduate school program.
  • Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Responsibilities

  • Provides day to day administrative or operational support for First Call.
  • Provides and projects a positive customer-focused professional image in all interactions.
  • Supports the Customer Advocate Program conference plan by compiling Member and staff briefing materials and packets, creating contact lists and check-in lists, and conducting other administrative tasks as assigned.
  • Support Member-staff conferences by assisting the Customer Advocate Program with registration, event setup, and other customer-facing activities as needed.
  • Performs other official duties and special projects as assigned.

FAQs

What is the duration of the internship?

The internship is temporary and lasts for a period not to exceed 120 days.

Is this internship paid?

Yes, the internship is paid at an annual rate of $36,469, prorated for the duration of the internship.

What are the working hours for this internship?

The standard business hours are from 8:30 AM to 5:30 PM, Monday through Friday, totaling a full-time commitment of 40 hours per week.

Where is the internship location?

The internship requires on-site attendance in Washington, D.C.

Are there any educational requirements for this internship?

Yes, candidates must have at least a high school diploma, and either an associate degree or certification from an accredited business or technical school, or must be an enrolled student in a community college, junior college, university, or graduate school program.

Will I need to complete a background check?

Yes, continued employment in this internship is contingent upon satisfactorily completing a criminal history records check and a pre-employment drug test.

How will candidates be evaluated for this position?

Candidates will be evaluated based on how well they meet the qualifications outlined in the job description, using a structured interview process.

What type of assignments will I be involved in during the internship?

Interns will provide day-to-day administrative or operational support, assist with the Customer Advocate Program, and perform other official duties and special projects as assigned.

How can I apply for this internship?

Qualified candidates should submit their resume online by following the application instructions provided in the job announcement.

Is this internship available to non-U.S. citizens?

No, this internship is open only to U.S. Citizens, Nationals, or those who owe allegiance to the U.S.

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U.S. House of Representatives

Government
Industry
10,001+
Employees

Mission & Purpose

The U.S. House of Representatives is one of the two chambers of the United States Congress, the legislative branch of the federal government. Comprising 435 members who represent districts from each state, its primary purpose is to draft, debate, and pass laws. The House's ultimate mission is to serve the American people by creating legislation that addresses national issues, ensures justice, and promotes general welfare. It functions as a crucial component of the democratic process, providing representation for the population in federal governance.