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Ecommerce Trading Assistant

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Creative Arts & Fashion
  • London

AI generated summary

  • You should have a passion for fashion, especially shoes, a keen eye for detail, an interest in descriptive writing, and a willingness to enhance your reporting skills.
  • You will manage product approvals, ensure accurate categorization and descriptions, assist with launches, run reports, liaise with teams, and support SEO and visual merchandising efforts.

Requirements

  • Our ideal candidate would be someone who has an interest in fashion, partially of shoe brands, someone who has a keen eye for detail, an interest in descriptive writing, and who is willing to grow their knowledge of reporting!

Responsibilities

  • Taking ownership of the approval process across all websites (OFFICE & OFFSPRING), making sure product information is correct and styles go live in line with business expectations.
  • Ensure each product has the correct web indicator, label and pattern, images, badges & attributes.
  • Responsible for all categorisation across all websites. This includes making sure each style sits within all correct categories across the sites.
  • Assist in ensuring all special launches across the OFFICE & OFFSPRING site happen on time using the online launch process.
  • Writing engaging & informative product descriptions that are SEO friendly by using buyer’s critical paths and occasionally brands to source info.
  • Running product reports such as Unapproved Product reports, Competitor Reports, Product Sales Reports, and any ad-hoc reporting required.
  • Being the main point of contact across the team for B&M and Customer Service requests.
  • Being the main point of contact for the Photography Team regarding all online image requests.
  • Other administrative duties as required, such as setting up new brands, updating brand assets & homepage changeouts.
  • Assisting the website merchandising team with on-site VM & optimising product visibility including using our visual merchandising tool.
  • Assist with SEO requirements across product categories & brands.

FAQs

What is the role of an Ecommerce Trading Assistant?

The Ecommerce Trading Assistant is responsible for uploading products, ensuring accurate product information, writing SEO-friendly descriptions, assisting with website merchandising, and running various product reports.

What skills are necessary for this position?

The ideal candidate should have an interest in fashion, particularly shoe brands, a keen eye for detail, an interest in descriptive writing, and a willingness to learn about reporting.

What kind of products will I be working with?

You will be working primarily with footwear products across the OFFICE and OFFSPRING websites.

Will I have the opportunity to grow my career in this role?

Yes, this role is designed for individuals looking to start their career in ecommerce, and there will be opportunities for growth and learning.

What are the main responsibilities of this position?

Responsibilities include managing the product approval process, ensuring correct categorization, writing product descriptions, running product reports, and assisting the merchandising team with visibility optimization.

Is experience in ecommerce required for this position?

No, experience in ecommerce is not required; however, a strong interest in fashion and eagerness to learn are essential.

Who will I be collaborating with in this role?

You will collaborate with various teams including the B&M, Customer Service, and Photography Team, among others.

Are there opportunities to assist with SEO requirements?

Yes, assisting with SEO requirements across product categories and brands is part of the role.

What type of reports will I be expected to run?

You will be expected to run product reports such as Unapproved Product reports, Competitor Reports, and any ad-hoc reporting as required.

Do I need to provide my own equipment for this job?

The job is based in the Shoreditch Head Office, so equipment will typically be provided by the company.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

OFFICE is a leading edge fashion footwear specialist, providing style conscious customers with innovative shoes to suit every occasion. We pride ourselves on our unique product range – created by our in-house design team and global brand partnerships, all of which are recognisable by their individuality, design and quality. OFFICE was first established in 1981 as a concession in the Capital’s department store of choice, ‘Hyper Hyper’. Our name was born from the fact we originally displayed our products on old office furniture; a quirky detail, which is representative of the brand to this day. We proved such a hit with London’s fashion scene that we opened our first stand-alone store on the Kings road in 1984. Since then we have continued to grow and acquire stores in some of the most celebrated shopping destinations across the UK and Germany. In 1996 OFFICE launched OFFSPRING a pioneering concept set to revolutionize the world of fashion sports retailing. OFFSPRING was the first sneaker store to fill the gap in the market for fashion sportswear, creating trainers with style at the forefront of their design. To this day OFFSPRING provides our customers with exclusive, limited edition styles, devised by collaborations with a multitude of must-have brands. OFFICE was acquired by Truworths International an investment holding and Management Company in December 2015. Truworths is a market-leading fashion apparel retailer in South Africa. The OFFICE Head Office team is based at our East London HQ, where a group of dedicated designers and buyers are consistently presenting pioneering and up-to-the minute trends. Our stores are filled with the best employees on the high street, who deliver passionate, inspiring and individual service to our customers every day. Today we have over 160 stores globally, and an evolving ecommerce platform, helping us to earn our reputation as a fashion leader on the British high street, as well as aiding our growth across the globe.