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Information Technology Intern

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • Saint Paul

AI generated summary

  • You should be pursuing a Bachelor’s in Info Systems, have customer service experience, know Windows 10 and Server 2016, and possess strong communication skills and a willingness to learn.
  • You will provide daily IT support, collaborate with teams, install office equipment, troubleshoot issues, and ensure follow-through with internal clients.

Requirements

  • In the process of receiving Bachelors Degree in Information Systems or related fields
  • Previous experience in customer service
  • Understand Windows 10 and be able to configure and troubleshoot PC level problems
  • Knowledge of Windows Server 2016 Install and support enterprise applications
  • Excellent communication, written, and customer service skills
  • High aptitude and willingness to learn new technologies
  • Efficiently work to solve problems and explain solutions to a variety of team members

Responsibilities

  • Daily IT support of our office while shadowing IT Analysts
  • Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
  • Ability to install new printers/copiers/plotters and other office equipment
  • Prioritize, troubleshoot/resolve problems and follow-through with internal clients

FAQs

What is the duration of the internship?

The internship lasts from May to August 2025.

Where is the internship located?

The internship is based in our Twin Cities office at 767 Eustis Street, Suite 100, Saint Paul, MN.

What are the responsibilities of the IT Intern?

Responsibilities include daily IT support while shadowing IT Analysts, working with local and regional IT teams to deliver support services, installing new office equipment, and troubleshooting PC-level problems.

What qualifications are required for the position?

Candidates must be in the process of receiving a Bachelor's Degree in Information Systems or related fields, have previous customer service experience, and possess an understanding of Windows 10.

Are there any preferred qualifications for applicants?

Preferred qualifications include experience with CAD/Engineering applications, certifications such as MCP, A+, Network+, Cisco CCNA, and knowledge of mobile device configuration and enterprise applications.

What is the hourly pay rate for the internship?

The hourly pay rate for the internship is $20.00/hr.

What is the company culture like at Kimley-Horn?

Kimley-Horn fosters a collaborative environment focused on professional development, prioritizing the goals and success of clients and employees alike.

Is there an opportunity for professional development during the internship?

Yes, the internship provides a collaborative environment that emphasizes professional development.

Are there opportunities for future employment after the internship?

While not guaranteed, successful interns may have opportunities for future employment based on their performance and the needs of the company.

What technologies will I work with as an IT Intern?

Interns will work with technologies such as Windows 10, Windows Server 2016, Office 365, Teams, OneDrive for business, Exchange 365, and various networking fundamentals.

One of the nation's premier planning and design consulting firms.

Engineering & Construction
Industry
5001-10,000
Employees
1967
Founded Year

Mission & Purpose

Kimley-Horn is one of the nation’s premier planning and design consulting firms. With nearly 7,000 staff members in more than 100 offices across the U.S., we offer full services in a wide range of disciplines. Clients know us for the creativity of our solutions and the sense of urgency we bring to each and every project. We take a clients’-eye view of our work, planning and designing to accomplish the client’s goals in the most effective manner. A quality workplace is equally important to us, and the unique benefits we bring to our staff have been recognized by Fortune magazine (“100 Best Companies to Work For” and "100 Best Workplaces for Millennials"​) and Civil Engineering News (#1 “Best Civil Engineering Companies to Work For”).