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Information Technology Intern

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • Atlanta

AI generated summary

  • You should be pursuing a degree in Information Systems, have customer service experience, know Windows 10 and Server 2016, and possess strong communication skills and a willingness to learn.
  • You will provide daily IT support, shadow analysts, collaborate with local and regional teams, troubleshoot issues, and ensure follow-through with internal clients while fostering a customer service mindset.

Requirements

  • In the process of receiving Bachelors Degree in Information Systems or related fields
  • Previous experience in customer service
  • Understand Windows 10 and be able to configure and troubleshoot PC level problems
  • Knowledge of Windows Server 2016 Install and support enterprise applications
  • Ability to install new printers/copiers/plotters and other office equipment
  • Excellent communication, written, and customer service skills
  • High aptitude and willingness to learn new technologies
  • Efficiently working to solve problems and explain solutions

Responsibilities

  • Daily IT support of our office while shadowing IT Analysts
  • Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
  • IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others
  • Prioritize, troubleshoot/resolve problems and follow-through with internal clients

FAQs

Is this position remote?

No, this is not a remote position; it is located in Atlanta Midtown, GA.

What kind of support will I provide as an IT intern?

You will provide daily IT support while shadowing IT Analysts and work with local and regional IT teams to deliver IT support services.

What qualifications are required for this internship?

You must be in the process of receiving a Bachelor's Degree in Information Systems or a related field, have previous customer service experience, and understand Windows 10, among other qualifications.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include experience with CAD/Engineering applications, certifications such as MCP, A+, Network+, or Cisco CCNA, and knowledge of mobile device configuration.

What skills should I possess for this internship?

You should have strong communication skills, a customer service-oriented attitude, the ability to troubleshoot problems, and a willingness to learn new technologies.

What type of environment does Kimley-Horn promote?

Kimley-Horn promotes a culture where clients and employees are prioritized, enriched by a commitment to employee development and retention.

How does Kimley-Horn recognize its employees?

Kimley-Horn has been on Fortune's "100 Best Companies to Work" list for 17 years, highlighting the company's positive culture and employee satisfaction.

Will I be working independently or as part of a team?

You will be working as part of a team, collaborating with IT Analysts and other local and regional IT team members.

What technologies will I be exposed to during this internship?

You will work with technologies including Windows 10, Office 365, Teams, OneDrive for Business, Windows Server 2016, Active Directory, and networking fundamentals.

How should I apply for this internship?

Interested candidates should check the Kimley-Horn careers page for application instructions and additional information.

One of the nation's premier planning and design consulting firms.

Engineering & Construction
Industry
5001-10,000
Employees
1967
Founded Year

Mission & Purpose

Kimley-Horn is one of the nation’s premier planning and design consulting firms. With nearly 7,000 staff members in more than 100 offices across the U.S., we offer full services in a wide range of disciplines. Clients know us for the creativity of our solutions and the sense of urgency we bring to each and every project. We take a clients’-eye view of our work, planning and designing to accomplish the client’s goals in the most effective manner. A quality workplace is equally important to us, and the unique benefits we bring to our staff have been recognized by Fortune magazine (“100 Best Companies to Work For” and "100 Best Workplaces for Millennials"​) and Civil Engineering News (#1 “Best Civil Engineering Companies to Work For”).