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Information Technology Intern

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First Financial Bank

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Software Engineering
    IT & Cybersecurity
  • Terre Haute

AI generated summary

  • You must be pursuing a relevant degree, have basic IT knowledge, strong problem-solving skills, and good communication. IT support experience and certifications are a plus. Ability to work independently is essential.
  • You will provide IT support, manage user accounts, install software, set up hardware, assist in IT projects, and maintain documentation of processes and troubleshooting solutions.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic knowledge of operating systems, networking, and cybersecurity principles.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work independently and collaborate with the IT team.
  • Prior IT support experience or technical certifications (CompTIA, Microsoft, etc.) is a plus.
  • Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
  • Ability to review information and details at close range (within a few feet).
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Responsibilities

  • Provide IT Support: Assist with troubleshooting basic hardware and software issues, responding to user support tickets, and guiding employees through IT procedures.
  • Install & Update Software: Help install, configure, and update software applications on workstations while documenting installation procedures for future reference.
  • Manage User Accounts: Support account setup, modifications, and deactivations for systems like Active Directory and Office 365, including password resets and access issues.
  • Set Up & Maintain Hardware: Assist with setting up new computers, printers, and other peripherals, performing routine maintenance, and ensuring equipment is properly inventoried.
  • Support IT Projects: Assist in various IT initiatives, including office moves, hardware refreshes, and system upgrades, as well as software and hardware testing.
  • Maintain IT Documentation: Document IT processes, update knowledge base articles, and prepare reports on IT activities, asset updates, and troubleshooting solutions.

FAQs

Is this internship position full-time or part-time?

This internship position is part-time temporary and hourly non-exempt.

Where is the IT Intern position located?

The IT Intern position is located in Terre Haute, IN and is on-site.

What kind of tasks will I be performing as an IT Intern?

As an IT Intern, you will provide IT support, install and update software, manage user accounts, set up and maintain hardware, support IT projects, and maintain IT documentation.

What qualifications do I need to apply for this internship?

You should be currently pursuing a degree in Information Technology, Computer Science, or a related field, with basic knowledge of operating systems, networking, and cybersecurity principles.

Are there any preferred skills for this internship?

Yes, prior IT support experience or technical certifications (like CompTIA or Microsoft) are a plus, along with strong problem-solving skills and excellent communication skills.

What are the working hours for this internship?

The working hours are flexible and designed to fit your academic schedule.

Will I have opportunities for learning and growth during this internship?

Yes, you will gain hands-on experience, explore different IT disciplines, and have networking opportunities with industry experts.

What kind of culture does First Financial Bank promote?

First Financial Bank promotes a supportive culture centered on integrity, collaboration, innovation, and respect.

Is First Financial Bank an Equal Opportunity Employer?

Yes, First Financial Bank is an Equal Opportunity Employer and considers all applicants without regard to various statuses, including race, gender, and disability.

How do I apply for the IT Intern position?

You can apply for the IT Intern position by submitting your application as per the instructions provided in the job posting.

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First Financial Bank

Serving Ohio, Kentucky, Indiana & Illinois

Finance
Industry
1001-5000
Employees
1863
Founded Year

Mission & Purpose

First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships. First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships.