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Intern, Strategic Operations Business Analyst

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NYSERDA

24d ago

  • Internship
    Full-time
    Summer Internship
  • Data
    Business, Operations & Strategy
  • New York

AI generated summary

  • You should be a current undergraduate with strong work ethic, multi-tasking skills, proficiency in Microsoft Office, data analysis experience, and excellent communication abilities.
  • You will support software adoption, document processes, create UAT plans, conduct testing, prepare training materials, track action items, assist with process improvements, and perform analyses.

Requirements

  • Current undergraduate student at an accredited college.
  • Skill in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment.
  • Strong work ethic.
  • Proficiency in Microsoft Office suite, especially Word, Excel, PowerPoint, Outlook.
  • Excellent verbal and written communication skills.
  • Excellent skills with the Microsoft Office suite of programs.
  • Some experience with data analysis and data cleaning.
  • Demonstrated ability to research primary and secondary sources.
  • Skill in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment.
  • Strong work ethic.

Responsibilities

  • The intern will work alongside with Business Analysts and Information Technology staff to support the adoption of multiple technology platforms across the authority, including but not limited to Asana, JotForm, SharePoint, Salesforce, and Jira. Specific activities may include:
  • Participate in discovery and requirement gathering sessions.
  • Document new or existing processes and procedures.
  • Create User Acceptance Test (UAT) plans and scripts to facilitate software testing.
  • Conduct testing on new software applications.
  • Prepare supporting documents to communicate technical information to non-technical business users.
  • Create and/or update current training guides and materials on our Confluence training platform.
  • Track, follow-up, and complete action items outlined in the tactical meetings (where open / pending system work is discussed and prioritized).
  • Support process improvement projects by assisting with project documentation, data collection, data analysis, and other administrative work as assigned.
  • Complete ad-hoc analyses and other miscellaneous tasks as assigned.
  • Perform all job responsibilities with respect, fairness, consistency, and inclusion.

FAQs

What is the duration of the internship?

The internship will begin on June 2, 2025, with the possibility of continuing beyond the summer.

What is the pay rate for this internship?

The pay rate for this internship ranges from $18 to $20 per hour based on the current class year.

Are interns required to be located in a specific area?

Yes, interns must be located in New York State or an immediately adjacent state while working.

How many hours per week can interns expect to work?

Interns can work up to 18.5 hours per week during the semester and up to 37.5 hours per week between semesters when not attending classes.

What technology platforms will the intern support?

The intern will support multiple technology platforms, including but not limited to Asana, JotForm, SharePoint, Salesforce, and Jira.

What are some of the primary responsibilities of the intern?

Intern responsibilities include participating in requirement gathering sessions, documenting processes, creating User Acceptance Test (UAT) plans, conducting software testing, and updating training guides.

Is previous experience required for this position?

No specific prior experience is listed as a requirement, but some experience with data analysis and cleaning is an additional qualification.

What skills are important for this internship?

Important skills include proficiency in Microsoft Office suite, excellent verbal and written communication skills, strong work ethic, and the ability to manage multiple activities efficiently.

How should applicants submit their applications?

Applicants should submit two files, one for their cover letter and another for their resume, through the NYSERDA Careers page online. Applications submitted only through school recruiting portals will not be considered.

Will artificial intelligence be used in the hiring process?

AI scoring may be prompted during the application process, but it is not a feature that is used by NYSERDA in its recruiting and hiring process, and it will not impact your application.

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NYSERDA

Advancing clean energy innovation and investments to combat climate change and improve the health & prosperity of NYers.

Government
Industry
201-500
Employees
1975
Founded Year

Mission & Purpose

Clean energy can power New York while protecting the environment. The New York State Energy Research and Development Authority, known as NYSERDA, promotes energy efficiency and the use of renewable energy sources. These efforts are key to developing a less polluting and more reliable and affordable energy system for all New Yorkers. Collectively, NYSERDA’s efforts aim to reduce greenhouse gas emissions, accelerate economic growth, and reduce customer energy bills. NYSERDA works with stakeholders throughout New York including residents, business owners, developers, community leaders, local government officials, university researchers, utility representatives, investors, and entrepreneurs. NYSERDA partners with them to develop, invest, and foster the conditions that: ✅ Attract the private sector capital investment needed expand New York’s clean energy economy ✅ Overcome barriers to using clean energy at a large-scale in New York ✅ Enable New York’s communities and residents to benefit from energy efficiency and renewable energy Governed by a 13-member Board, NYSERDA has provided objective information and analysis, technical expertise, and support in New York State since 1975. Our Vision: New York is a global climate leader building a healthier future with thriving communities; homes and businesses powered by clean energy; and economic opportunities accessible to all New Yorkers. Our Mission: Advance clean energy innovation and investments to combat climate change, improving the health, resiliency, and prosperity of New Yorkers and delivering benefits equitably to all. Our Promise: NYSERDA provides resources, expertise, and objective information so New Yorkers can make confident, informed energy decisions.