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IT Internship - Employee Experience (Summer 2025)

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Juniper Networks

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Data
    IT & Cybersecurity
  • Sunnyvale
  • 12d left

AI generated summary

  • You must be enrolled in IT or related field, understand AI/UI design, analyze data, solve problems, and have chatbot/UI project experience. Strong communication and leadership skills required.
  • You will enhance an AI virtual assistant, create content, redesign IT portals for better UI, develop IT solutions, and conduct user research to optimize tools and services.

Requirements

  • Be enrolled in a Bachelor's or Master's degree in Information Technology, Computer Science, MIS, or a related field, graduating in December 2025 or later.
  • Good understanding of AI technologies and UI design principles
  • Passionate about creating inclusive and engaging experiences for employees
  • Proficiency in data analysis tools such as Excel, SQL, and data visualization software
  • Excellent problem-solving skills and a proactive attitude
  • Prior experience working on chatbot/GenAI projects showcasing your technical and analytical skills
  • Prior experience working on application UI design projects focusing on user experience
  • Analytical and problem-solving skills
  • Demonstrated track record of taking initiative and being resourceful
  • Ability to work collaboratively and solve problems
  • Strong communication skills, especially written
  • Leadership experience, whether formal or informal
  • Enthusiasm!

Responsibilities

  • Collaborate on improving our AI-powered employee virtual assistant, ensuring it meets the needs of our diverse workforce.
  • Review and create content, AI conversation interactions, and digital workflows.
  • Participate in redesigning our IT Service Desk portal, focusing on user interface (UI) enhancements for seamless employee experience.
  • Assist in developing and deploying IT solutions that streamline and improve internal processes.
  • Conduct user research and gather feedback to refine and optimize IT tools and services continuously.

FAQs

What is the location of this internship?

The IT Internship - Employee Experience is located in Sunnyvale, California.

What is the duration of the internship?

This internship is for the Summer of 2025.

What academic qualifications are required for applicants?

Candidates must be enrolled in a Bachelor's or Master's degree in Information Technology, Computer Science, MIS, or a related field, graduating in December 2025 or later.

Is prior work experience required for this internship?

While prior experience is preferred, it is not strictly required. However, candidates should have an understanding of AI technologies and UI design principles.

Are there any specific technical skills required for this position?

Yes, proficiency in data analysis tools such as Excel, SQL, and data visualization software is required.

Is relocation assistance provided for this internship?

No, relocation assistance is not offered for this position.

Do I need authorization to work in the United States for this internship?

Yes, candidates must possess authorization to work in the United States without the need for current or future sponsorship.

What types of responsibilities will I have as an intern?

Intern responsibilities include collaborating on improving an AI-powered employee virtual assistant, designing IT Service Desk portal enhancements, developing IT solutions, and conducting user research.

What is the salary range for this internship?

The pay range for this position is expected to be between $66,560 and $120,750.55 annually.

Will interns receive mentorship during their internship?

Yes, interns will be mentored by talented professionals in the industry and participate in various professional development activities.

Is there any emphasis on diversity and inclusion in the hiring process?

Yes, Juniper Networks is committed to creating a trust-based environment and encourages applicants from underrepresented groups to apply, even if they do not meet every single criterion.

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Juniper Networks

We strive to deliver a simplified experience for those who run networks and those who depend on them.

Technology
Industry
5001-10,000
Employees
1996
Founded Year

Mission & Purpose

Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since being founded by Pradeep Sindhu, Dennis Ferguson, and Bjorn Liencres nearly 20 years ago, Juniper’s sole mission has been to create innovative products and solutions that meet the growing demands of the connected world. Juniper Networks [NYSE: JNPR] is headquartered in Sunnyvale, California, with over 9,000 employees in 50 countries and nearly $5 billion in revenue. Our customers include the top 100 global service providers and 30,000 enterprises, including the Global Fortune 100 as well as hundreds of federal, state and local government agencies and higher educational organizations. At Juniper Networks, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement that the world has ever known. Now more than ever, the world needs network innovation to connect ideas and unleash our full potential. Juniper is taking a new approach to the network — one that is intelligent, agile, secure and open to any vendor and any network environment.