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Operations Associate Intern - Summer 2025

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Wayfair

Sep 14

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Logistics
    Business, Operations & Strategy
  • Boston

Requirements

  • Currently pursuing a Bachelors or higher with the expectation that degree will be obtained between December 2025 and Summer 2026 with a 3.0 GPA minimum
  • Must be returning to the course of study following completion of the internship
  • Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from June 2 - August 8, 2025 in our Boston office
  • You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future
  • Excellent communication, both written and verbally
  • Collaborative mindset that thrives as part of a team
  • Data and process-oriented, demonstrated ability to continuously learn new tools
  • High attention to detail and proven ability to consider multiple priorities simultaneously
  • Ability to navigate an environment of continuous improvement
  • Ability to work through ambiguity in an evolving organization
  • Drive to win and steer collaboration cross-functionally
  • Investment in the customer experience

Responsibilities

  • Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting
  • Work cross-functionally with a variety of teams across Operations
  • Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation
  • Create and deliver communication plans with external partners including suppliers, logistics, Wayfair’s proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL)
  • Assist team in day to day operations and find ways to improve process efficiency

FAQs

What is the duration of the Operations Associate Intern program?

The program lasts for 10 weeks, from June 2, 2024, to August 8, 2024.

What is the requirement for in-office work?

This is a Boston-based opportunity with a 4-day in-office expectation, specifically working in the office Monday through Thursday and remote on Friday.

What are the basic qualifications needed for this internship?

Candidates must be currently pursuing a Bachelor's or higher degree, expecting to graduate between December 2025 and Summer 2026 with a minimum 3.0 GPA, able to commit to 40 hours per week during the internship, and authorized to work in the United States without visa sponsorship.

What roles might I work with during the internship?

Possible team placements include CastleGate Forwarding, Global Partner Support, Global Service, Global Supply Chain, and Planning & Analytics.

What skills will be emphasized during the internship?

Candidates should possess strong communication skills, a collaborative mindset, and a data- and process-oriented approach, along with high attention to detail and the ability to navigate ambiguity.

Will I receive mentorship during the internship?

Yes, interns will have a formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback.

Is there an opportunity for community building within the internship?

Yes, the internship program includes various community-building activities, such as social networking events, volunteer opportunities, and an intern appreciation day celebration.

Is this a paid internship?

Yes, the Summer Internship Program is a paid, full-time program.

What are the expectations for communication during the internship?

Interns will be expected to communicate performance trends and improvement opportunities to management within and outside their immediate line of reporting.

What is Wayfair’s stance on diversity and inclusion?

Wayfair is committed to being an equal opportunity employer, celebrating differences and valuing the unique perspectives of employees, customers, and the community.

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service to the development of tools that make the shopping process easier, to carry one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

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