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PT Pharmacy Graduate Intern - Store 311

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Harris Teeter

23d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Holly Springs

AI generated summary

  • You must have completed 30 or more credit hours at an accredited pharmacy school, equating to one year of study.
  • You will assist pharmacists with dispensing prescriptions, customer service, data entry, inventory management, and maintaining pharmacy standards while complying with regulations and policies.

Requirements

  • Successful completion of 30 or more credit hours at an accredited school of pharmacy. (NOTE: 30 HOURS IMPLIES ONE YEAR).

Responsibilities

  • Responsible for providing customer service and assisting the Pharmacists in dispensing prescriptions, entering information into computer, ordering and receiving product, checking in orders, stocking, record keeping, answering telephone calls, and maintaining the overall conditions of the Pharmacy Department as defined in the Pharmacy Standards Manual.
  • Comply with all State and Federal regulations, which require that all dispensing activities occur under the direct supervision of a licensed pharmacist.
  • Greet customers and receive prescriptions. If an existing patient, request birth date. Obtain new patient information by requesting a patient/representative fill out a patient history form, including address, VIC number, phone number, birth date, drug allergies, disease states, and whether the patient wishes to receive medications in non-childproof containers.
  • Provide the Harris Teeter "Notice of Privacy Practices" and acknowledgement form to each new patient/representative. Monitor patient signing for HIPAA at register on signature pad.
  • Determine whether the patient wishes to receive medication counseling from the Pharmacist. An Intern may provide medication counseling at the discretion and under the direct supervision of a pharmacist.
  • Obtain all information necessary to dispense and bill Third Party prescriptions, such as Cardholder and Dependent Identification numbers, person codes, Insurance Carrier or Pharmacy Benefit Manager, and expiration dates (if applicable), and patient signatures.
  • Assist in entering patient, drug and prescription data into the computer. Match patient and birth date. Scan drug barcodes or enter NDC number into the computer system. Notify the pharmacist in the event of early fills or drug utilization review (DUR) messages. Ensure DAW codes are entered correctly.
  • Assist in obtaining and returning medications to and from the pharmacy shelves.
  • Assist in counting, pouring, measuring, compounding and packaging of medication for dispensing to the patient.
  • Assist in answering the telephone according to Harris Teeter policy (Harris Teeter Pharmacy, this is ____________, may I help you?) An Intern may receive original telephone prescription orders at the discretion and under the supervision of a pharmacist.
  • Assist in calling or faxing refill authorizations to prescribers' offices. An Intern may receive telephone refill authorizations from the prescriber or designee.
  • Assist in bagging of prescriptions and handling customer transactions, including cash register operation.
  • Assist in ordering receiving, verifying, pricing, and stocking of pharmaceuticals and other products. This function may require lifting up to 40 lbs., and reaching heights from 6 inches to 72 inches.
  • If the hours worked by the Intern are to apply towards requirements for licensure, the Intern will provide all relevant paperwork to the supervising pharmacist (Preceptor). The Intern will work cooperatively with the Preceptor in the development and meeting of expectations to be fulfilled during the internship.
  • Assist in maintaining a clean, neat department including work counter, shelves, floors, windows, and customer service area to present a professional, sanitary and organized image to customers.
  • Assist in ordering, stocking and retrieving prescription containers and other supplies as required by the pharmacy including ordering and stocking the RX OTC section.
  • Assist in filing of prescriptions, reports, invoices and other documents as required by the pharmacy.
  • Adhere to all policies and procedures, dress code and work ethics.
  • Effectively communicate with customers, management, and associates.

FAQs

What are the primary responsibilities of a PT Pharmacy Graduate Intern?

The primary responsibilities include providing customer service, assisting pharmacists in dispensing prescriptions, entering patient information into the computer, ordering and receiving products, and maintaining the overall conditions of the Pharmacy Department.

What qualifications are necessary to apply for this position?

Successful completion of 30 or more credit hours at an accredited school of pharmacy is required.

Are Pharmacy Graduate Interns allowed to provide medication counseling?

Yes, Interns may provide medication counseling at the discretion and under the direct supervision of a pharmacist.

What is required for a graduate intern to receive credit towards licensure?

The Intern must provide all relevant paperwork to the supervising pharmacist (Preceptor) and work cooperatively with the Preceptor to meet internship expectations.

How should an intern handle patient information?

An intern must obtain necessary patient information, such as birth date and drug allergies, and provide the Harris Teeter "Notice of Privacy Practices" to new patients while monitoring for HIPAA compliance.

What is the protocol for answering the telephone in the Pharmacy?

Interns should answer the telephone according to Harris Teeter policy by stating, "Harris Teeter Pharmacy, this is ____________, may I help you?"

Is it necessary for an Intern to maintain the cleanliness of the Pharmacy department?

Yes, it is essential for an intern to assist in keeping the department clean and organized to present a professional image to customers.

What is the physical requirement for this role regarding lifting?

The position may require lifting up to 40 lbs. and reaching heights from 6 inches to 72 inches.

Can interns assist in processing prescriptions?

Yes, interns can assist in counting, pouring, measuring, compounding, and packaging medications for dispensing.

Who are the principal working relationships for this position?

The principal working relationships include customers, pharmacy associates, medical office staff, store management, and various levels of management and support staff.

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Harris Teeter

Harris Teeter is a world-class grocer relentlessly committed to the ultimate customer experience.

Retail & Consumer Goods
Industry
10,001+
Employees
1936
Founded Year

Mission & Purpose

Founded in 1960 in North Carolina, Harris Teeter has been enriching the lives of our customers and our communities for decades. Today, Harris Teeter employs 36,000 valued associates and operates more than 250 stores and 70 fuel centers in seven states and the District of Columbia. In addition to our retail stores, we operate grocery, frozen food and perishable distribution centers in Greensboro and Indian Trail, North Carolina. From fresh, high-quality products to innovative offerings, Harris Teeter delivers an exceptional shopping experience at a great value, which is why Harris Teeter is proud to be ‘your neighborhood market.’ Harris Teeter is committed to not only supporting its communities by donating millions in food and funds to non-profits each year, but we also support our valued associates by offering comprehensive benefits, career growth opportunities and an incredible work culture. This commitment demonstrates Harris Teeter’s purpose to Enrich Lives: One Meal, One Family, One Associate and One Community at a time. Harris Teeter’s History: In 1936, W.T. Harris borrowed $1,500 to open the first Harris Food Store in Charlotte, North Carolina. The store was founded on three principles: high-quality products, clean stores and superior customer service. Harris was considered a pioneer of the grocery industry and opened the first supermarket that featured air-conditioning and stayed open until 9 p.m. on Friday nights. Just a few years later, Willis L. Teeter and his brother, Paul, opened their first Teeter’s Food Mart in Mooresville, North Carolina. On February 1, 1960, Harris Super Markets and Teeter’s Food Marts merged to form Harris Teeter Super Markets, Inc. with 15 stores in operation. Now with more than 250 stores and 36,000 valued associates, Harris Teeter is proud to provide an exceptional shopping experience to millions of customers each year.