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Sales Operations Intern

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Trane Technologies

7d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Sales & Business Development
  • Charlotte

AI generated summary

  • You must be enrolled in a Bachelor’s/Associate’s program, have MS Office skills, at least one internship, demonstrated leadership, and be a U.S. citizen or have legal work rights.
  • You will engage with customers, resolve HVAC issues, assist account management, manage quotes/orders, and complete a capstone project to enhance sales and service effectiveness.

Requirements

  • Must be currently enrolled in a Bachelor’s or Associate’s program
  • Must have experience with Microsoft Suite (Word, Excel, PowerPoint)
  • Minimum work experience: At least one internship or work experience
  • Demonstrated leadership skills such as: campus organizations, sports team captain, resident advisor, etc. or exceptional leadership of work projects
  • Be a U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future

Responsibilities

  • Growing sales of Trane products and offerings through partnering with our customers to understand their needs.
  • Engaging with customers both in person and over the phone, responding to inquiries recommending products and upselling opportunities.
  • Providing exceptional service by effectively resolving customer’s problems and delivering solutions regarding HVAC parts and equipment issues.
  • Learning the role and responsibilities of an account manager and assisting with servicing accounts.
  • Executing quote and order management processes with accuracy to expedite the fulfillment process, ensuring customer satisfaction and timely delivery.
  • Completing a capstone project and presenting to business leadership.

FAQs

Is this internship on-site or remote?

This internship is on-site at our Residential Parts and Supply store located in Charlotte, NC.

What qualifications are required for this internship?

Candidates must be currently enrolled in a Bachelor’s or Associate’s program and have at least one prior internship or work experience.

What is the hourly pay range for this position?

The base pay for this position ranges from $20.50 to $23.50 per hour.

Will I have the opportunity for full-time employment after the internship?

Yes, this internship has the potential for continued part-time employment during the academic year and evaluation for full-time positions upon graduation.

Are there opportunities for networking during the internship?

Yes, the Trane Technologies Internship Program provides valuable exposure to senior leaders and opportunities to network.

What kind of work will I be doing as a Sales Operations Intern?

Interns will engage with customers, provide exceptional service regarding HVAC parts and equipment, assist with quote and order management processes, and complete a capstone project.

What skills are preferred for candidates applying for this internship?

Candidates should have experience with Microsoft Suite (Word, Excel, PowerPoint) and demonstrate leadership skills through activities such as campus organizations or work projects.

Is sponsorship available for this position?

No, candidates must be U.S. citizens or have the legal right to work in the U.S. without requiring sponsorship now or in the future.

What is the focus of the capstone project?

The capstone project will typically involve practical applications of the skills learned during the internship and will require presentation to business leadership.

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Trane Technologies

Global climate innovator - thinking bigger, acting bolder & taking action on climate change.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?