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Summer Associate Internship (Digital Payments Product Strategist)

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Navy Federal Credit Union

14d ago

  • Internship
    Full-time
    Summer Internship
  • Data
  • Vienna

AI generated summary

  • You should be pursuing a relevant degree, have data analysis experience (Excel, SQL, etc.), strong communication skills, and strategic thinking. Financial services knowledge is a plus.
  • You will analyze data and operational structures, identify trends, recommend team formations, present findings to executives, and participate in daily operations and strategy execution.

Requirements

  • - Currently pursuing a bachelors or master’s degree in a related field
  • - Experience with operational research, analysis, organizational design, and process improvement
  • - Experience using data and analytic tools such as Excel, PowerBI, SQL, SPSS Modeler, R, or Tableau
  • - Good communication and presentation skills
  • - Comfort with organizational design, data gathering and analysis, and telling stories
  • - Ability to work independently and think outside of the box
  • - Strong strategic, operational, and analytical thinking skills
  • - Basic knowledge of financial services/payments is a plus

Responsibilities

  • - Assess the Digital Payments Operations current organization structure against future core strategies, and capabilities roadmap and identify trends and emerging requirements that will require operational support.
  • - Analyze current production data and industry best practices to understand, predict, and identify opportunities to influence production optimization, fraud/scam identification and minimization, training, upskilling/reskilling personnel, and impact on support operations (e.g., risk, reporting, audits).
  • - Understand the Navy Federal business unit dependencies across and how the Digital Payments core strategies and future operational design are affected.
  • - Develop recommendations for team formations, shift patterns, lines of reporting, reporting, and communication strategies that align with strategic initiatives and future capability implementation.
  • - Develop and present proposals on findings from data analysis and research to management up to and including senior executives.
  • - Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team.

FAQs

What is the primary focus of the Digital Payments division at Navy Federal?

The primary focus of the Digital Payments division is to provide personalized, scalable, and secure Money Movement experiences that enable Navy Federal to exceed members' evolving payment expectations.

What types of payment capabilities does Digital Payments currently offer?

Digital Payments currently offers money movement capabilities via ACH, wires, Western Union, and cashier’s checks.

What new real-time payment capabilities will Digital Payments implement in 2024?

In 2024, Digital Payments will implement real-time payment capabilities via the RTP network and FedNow.

What are the main responsibilities of the Summer Associate intern?

The main responsibilities include analyzing historical data, evaluating faster payments landscapes, optimizing workforce forecasts, and developing recommendations for operational support structures.

What qualifications are required for the Summer Associate intern position?

Candidates should be currently pursuing a bachelor's or master's degree in a related field, have experience with operational research and analysis, and be familiar with data and analytic tools such as Excel, PowerBI, SQL, or Tableau.

What skills are beneficial for a candidate applying for this internship?

Beneficial skills include strong analytical and strategic thinking, good communication and presentation abilities, and proficiency in organizational design and data analysis.

Will the Summer Associate work closely with other teams?

Yes, the Summer Associate will work closely with both the Digital Payments Operations group and the Product Strategy team to align operational support with future strategies.

Is knowledge of financial services/payments required for the internship?

Basic knowledge of financial services/payments is a plus but not explicitly required.

What type of workplace environment does Navy Federal offer for this role?

Navy Federal offers a hybrid workplace environment for this role, combining both in-office and remote work.

How does Navy Federal emphasize diversity and inclusion in the workplace?

Navy Federal values, celebrates, and enacts diversity in the workplace by actively taking affirmative actions to employ and advance qualified individuals from diverse backgrounds.

Navy Federal Credit Union

Our Members Are the Mission

Finance
Industry
10,001+
Employees
1933
Founded Year

Mission & Purpose

Navy Federal is the world’s largest credit union, with more than 13 million members, $178 billion+ in assets and 24,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as more than 350 branches, we serve the Armed Forces, Department of Defense, veterans and their families with world-class financial products and services. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. Equal Housing Lender