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TikTok LIVE Operations Project Intern, Immediate Start, Berlin

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TikTok

16d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
  • Berlin
    Remote

AI generated summary

  • You must be in your penultimate year of study, fluent in German and English, possess basic data analysis skills, and excel in communication and teamwork. Adaptability and a proactive mindset are key.
  • You will assist in resolving creator issues, develop educational materials, support campaign operations, and analyze feedback to improve operational efficiency.

Requirements

  • Minimum Qualifications:
  • In your penultimate year of bachelor or above.
  • Internship availability to start as soon as possible for at least three months (6 months is preferred).
  • Strong proficiency in German and English in communication and writing to enable successful collaboration with stakeholders.
  • Basic data analysis skills with proficiency in various data analysis tools.
  • Strong communication, collaboration, and time management skills.
  • A strong interest in social content products and a keen observation of media trends.
  • Proactive, hands-on mentality and the ability to adapt quickly to new challenges.
  • Ability to work in a fast-paced and dynamic environment.
  • Team-player mentality with excellent interpersonal skills.

Responsibilities

  • Daily Operations: Assist in resolving various issues encountered by creators and creator network partners during the LIVE process by addressing day-to-day challenges, including operational hurdles, trust & safety concerns, etc
  • Training and Education: Assist in developing and localizing educational materials for creators and creator network partners, ensuring they are well-versed in operational guidelines, trust and safety policies, and platform features.
  • Campaign Operations: Support in planning, localizing and executing campaigns to help enable seamless campaign operations and summarizing campaign results for future improvements
  • Operational Processes: Collect and analyze operational challenges faced by Creator Managers in their daily workflows and organize this feedback to identify opportunities for improvement to increase operational efficiency.

FAQs

What is the duration of the internship?

The internship is available for a minimum of three months, with six months preferred.

When can I start the internship?

The internship is available for an immediate start.

What are the language requirements for this position?

Strong proficiency in both German and English is required for communication and collaboration with stakeholders.

What academic qualification do I need to apply?

You should be in your penultimate year of a bachelor's degree or above.

Are there specific skills required for this internship?

Yes, you should have basic data analysis skills, strong communication and collaboration skills, and a proactive, hands-on mentality.

Do I need prior experience in social content products?

While prior experience is not explicitly required, a strong interest in social content products and media trends is important.

What type of team dynamic is expected?

A team-player mentality with excellent interpersonal skills is essential, as well as the ability to adapt quickly to new challenges in a dynamic environment.

Will I be working independently or as part of a team?

You will be working closely with the TikTok DACH LIVE team and supporting Creator Community Managers and Creator Network Managers, so teamwork is an essential aspect of the role.

Is there an opportunity for growth in this internship?

Yes, TikTok encourages learning and growth, viewing challenges as opportunities to innovate and improve.

Does TikTok offer support for campaign operations during the internship?

Yes, you will assist in planning, localizing, and executing campaigns to enable seamless campaign operations.

Entertainment & Media
Industry
10,001+
Employees
2017
Founded Year

Mission & Purpose

TikTok is a social media platform where users create and share short videos on various topics, including entertainment, education, and lifestyle. Their ultimate goal is to inspire creativity and bring joy to people's lives through engaging and entertaining content. TikTok's purpose is to provide a platform for self-expression and connection, fostering a global community where individuals can express themselves authentically and connect with others who share similar interests and passions.