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2024 Analytics & Sales Programme - Mandarin Speakers (July OR August Start)

Applications are closed

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Data
  • London

Requirements

  • You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment. With a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships!
  • You’ll need to have:
  • A Bachelor’s degree (or above) or relevant work experience
  • Ability to multitask and resolve client inquiries while also proactively identifying sustainable workflow solutions for our clients
  • Strong critical-thinking and problem-solving skills
  • Demonstrated interest in the financial markets and the aspiration to work in the financial services industry
  • The desire to learn and adapt quickly in a dynamic training and client facing environment
  • The ability to demonstrate resilience and agility in a fast-paced environment
  • Ambition to pursue a client-facing career, with a strong interest in relationship management and sales
  • Outstanding communication skills (both written and verbal)
  • The ability to start full time in July or August of 2024
  • The ability to occasionally work weekends or on a bank/public/federal holiday (weekday off in lieu)
  • We’d love to see:
  • Previous experience engaging with clients in a relationship management capacity
  • Interest in innovative and emerging technologies or an interest in how technology can enhance workflows and efficiencies
  • Beginner to intermediate experience with excel and/or VBA

Responsibilities

  • In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity – the variety of problems we solve is immense.
  • Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.
  • As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.

Think Bigger.

Finance
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. At Bloomberg, we are guided by four core values that are the foundation of our continued success: innovation, collaboration, customer service and doing the right thing. We harness the power of data and technology to organize, understand and improve our world. It's our purpose. Come find yours.

Benefits

  • Group personal pension plan

    When employees invest in their future, Bloomberg does too. We offer a retirement savings plan to help you build income for the future that’s enhanced by a generous matching contribution

  • Annual season ticket

    The Season Ticket Loan Scheme can save you money. Employees are able to buy an annual ticket that costs less than 12 separate monthly tickets. Under this scheme, Bloomberg purchases an annual transportation pass (train, tube, DLR and bus) on your behalf, after which employees pay back the discounted cost in 12 monthly installments

  • Medical plan

    Bloomberg offers employees access to a private medical insurance scheme, which can complement the treatment you receive via the NHS. It provides you with choice about how, when and where you receive medical care. As part of your coverage, employees can access a well-being program that encourages you to live a healthier lifestyle and rewards you with awards points and access to discounts at various reward partners

  • Leave

    Bloomberg offers employees 25 paid vacation days, eight paid bank holidays and paid sick days. We also provide leaves of absence to address a variety of personal situations, including family and medical emergencies, jury duty and more

  • Employee discounts

    Employees have access to discount programs to help save money on thousands of items such as travel, clothing, electronics, shows, gym memberships and many more