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Account Manager - UK

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Netflix

3d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You need 3+ years in Account Management/Sales Planning in digital media, CRM experience, knowledge of programmatic advertising, strong communication, analytical skills, and project management abilities.
  • You will partner with sales, build media plans, oversee ad campaigns, optimize performance, manage billing, and maintain client relationships while ensuring flawless execution of services.

Requirements

  • 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
  • Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
  • Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
  • Excellent verbal and written communication skills
  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
  • Proven project management skills with ability to multitask and manage requests from various stakeholders.
  • Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.

Responsibilities

  • Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service
  • Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
  • Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
  • Host campaign kick-off meetings and partner with client on gathering campaign launch assets
  • Partner with cross-functional teams on the production of custom creative assets
  • Work closely with Ad Operations for flawless order implementation and technical troubleshooting
  • Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
  • Provide clients with necessary campaign performance including post-campaign wrap reports
  • Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
  • Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies
  • Contribute to monthly billing & invoicing process with clients and finance
  • Establish strong working relationships with client and agency partners

FAQs

What are the key responsibilities of the Account Manager position?

The key responsibilities include partnering with Sales Partners to understand client goals, hosting meetings to align on campaign performance, building media plans, managing campaign execution, collaborating with cross-functional teams, overseeing ad campaign delivery performance, and providing clients with performance reports.

What qualifications are required for the Account Manager role?

The role requires 3+ years of experience in Account Management or Sales Planning within the digital media industry, experience with Sales Operation systems, knowledge of digital media sales, strong communication skills, analytical abilities, and proven project management skills.

What does the ideal candidate for this role look like?

The ideal candidate would have expertise in video advertising, familiarity with advertising research and verification vendors, excellent multitasking abilities, and the capability to make data accessible for various stakeholders.

What tools or systems should an Account Manager be familiar with?

Candidates should have experience working with Sales Operation systems such as CRM, OMS, and Ad Servers, as well as familiarity with digital media sales marketplaces including Direct IO, Programmatic Guaranteed, and PMP advertising.

Is diversity and inclusion emphasized in your hiring process?

Yes, inclusion is a core value at Netflix, and we strive to create a meaningful interview experience for all candidates while celebrating diversity in our teams.

Is there support for individuals with disabilities during the hiring process?

Yes, if a candidate requests an accommodation or adjustment for a disability or any other reason during the hiring process, they can send a request to their recruiting partner.

What type of reporting will the Account Manager provide to clients?

The Account Manager will provide clients with necessary campaign performance reports, including post-campaign wrap reports to assess the effectiveness of the ad campaigns.

Are there opportunities for professional growth within Netflix's Ads team?

Yes, being part of a growing team at Netflix provides opportunities for professional development and career advancement within the organization.

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Netflix

Where you come to do the best work of your life. Follow @WeAreNetflix on Twitter, IG, Facebook, & Youtube for more

Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.