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AI Engineer

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Siena AI

11d ago

  • Job
    Full-time
    Mid Level
  • London
    Remote

AI generated summary

  • You have 3+ years in AI, expertise in LLMs, holistic problem-solving skills, can communicate complex ideas clearly, and prioritize user-centric, impactful projects.
  • You will develop and test AI features, integrate technologies into products, collaborate with teams for timely delivery, and stay updated on AI advancements, particularly in LLMs.

Requirements

  • Expertise and Curiosity: You have substantial experience (3+ years) in building AI products using LLMs, embeddings, or other ML natural language technologies. You're eager to share your knowledge while remaining open to continual learning and exploration.
  • Holistic Problem-Solving: Your approach to challenges is comprehensive, considering the broader impact of your solutions. You excel in converting complex problems into elegant, business-oriented solutions.
  • Empathetic Leadership and Communication: You're skilled in conveying intricate technical ideas clearly and collaborating effectively with both engineering peers and non-technical team members.
  • User-Centric and Impact-Oriented: You prioritize projects based on their business impact and are attuned to how your work affects real people's lives.

Responsibilities

  • Lead the development and experimentation of new AI features.
  • Successfully integrate and deploy new AI technologies into our core product, enhancing our customer service solutions.
  • Work closely with cross-functional teams to ensure timely delivery of AI-driven product features.
  • Keep abreast of the latest developments in AI, especially in LLMs, to ensure Siena AI remains at the cutting edge.

FAQs

What is the main responsibility of the AI Engineer role at Siena?

The main responsibility of the AI Engineer role is to use the power of Large Language Models (LLMs) and other AI technologies to elevate the capabilities of Siena AI's products, including leading the development of new AI features and successfully integrating new technologies into the core product.

What qualifications are required for the AI Engineer position?

The position requires substantial experience (3+ years) in building AI products using LLMs, embeddings, or other ML natural language technologies, along with strong problem-solving skills, empathetic leadership, and user-centric project prioritization.

Does Siena offer flexible working conditions?

Yes, Siena offers flexible working conditions, allowing employees to work from home, a coffee shop, or other places as long as they are productive.

What technologies should a candidate be familiar with for this role?

While not mandatory, familiarity with Siena's tech stack, which includes React, TypeScript, Node.js, and Postgres, as well as experience with data pipeline technologies like Spark and DBT, are considered nice to have.

How does Siena support employee development and learning?

Siena provides a learning budget to encourage employee growth and supports exploration and integration of AI tools within workflows to maximize efficiency and innovation.

What kind of work environment can one expect at Siena?

Siena offers a startup environment that emphasizes impactful work, where every perspective counts, and values creativity, ownership, and open communication without corporate jargon.

Are there opportunities for equity or stock grants at Siena?

Yes, Siena offers competitive compensation packages that include the opportunity for equity or stock grants.

Does Siena value diversity in its workforce?

Yes, Siena is committed to a diverse and inclusive workforce, welcoming individuals from all backgrounds, experiences, perspectives, and abilities.

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Siena AI

Empathic AI customer service that's almost human. Designed for commerce.

Technology
Industry
11-50
Employees
2023
Founded Year

Mission & Purpose

Siena is a customer experience management company that provides businesses with outsourced customer service solutions, focusing on delivering high-quality support through various channels such as phone, chat, and email. They help companies enhance their customer interactions by offering personalised, scalable, and efficient support tailored to meet specific business needs. Siena's ultimate mission is to revolutionise customer experiences by providing superior service that builds lasting relationships between businesses and their customers. Their purpose is to empower companies to deliver exceptional customer service, fostering loyalty and satisfaction while driving growth and success in competitive markets.