FAQs
What is the work schedule for the Appointment Scheduler position?
The position is full-time and requires 37.5 hours per week, including occasional weekend working.
What qualifications are needed for this role?
The successful candidate must demonstrate excellent communication skills, reliability, and flexibility.
Are there opportunities for career development in this role?
Yes, University Hospitals of North Midlands NHS Trust offers a wide range of development packages aimed at helping employees fulfill their potential.
What are the primary duties of an Appointment Scheduler?
The main duties include scheduling appointments, communicating with patients, and monitoring the waiting list.
Is face-to-face interaction a part of this job?
Yes, the role involves dealing with enquiries both over the phone and in person in a courteous and professional manner.
Where will I be working as an Appointment Scheduler?
The position may require working across the UHNM sites, including Royal Stoke in Stoke-on-Trent and County Hospital in Stafford.
How does the Trust approach diversity and inclusion?
UHNM is committed to being a diverse and inclusive employer, fostering a culture where all staff feel valued and respected.
Who can I contact for further details about the position?
You can contact Kim Clay, Operational Services Manager, at kim.clay@uhnm.nhs.uk or by phone at 01782 676309 for further details or informal visits.