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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Healthcare
  • Liverpool, +2

AI generated summary

  • You should be enthusiastic, self-motivated, resilient under pressure, possess strong communication and organizational skills, and have experience in the NHS. Confidentiality and a friendly manner are essential.
  • You will manage waiting lists, coordinate appointments, and support the Paediatric Audiology service to ensure efficient patient scheduling and care delivery.

Requirements

  • The successful candidate will be enthusiastic and self motivated and able to work well under pressure showing initiative and resilience.
  • This is an exciting opportunity for a self motivated and enthusiastic person to take on a challenging and sometimes pressurised role.
  • The successful candidate will have excellent communication and organisational skills with the ability to work on their own initiative and as part of a multi-disciplinary team.
  • Experience of working within the NHS and with the public is desirable.
  • You should have a polite, friendly manner, and be able to deal with sensitive and confidential information professionally.

Responsibilities

  • A vacancy has arisen for an Appointments Co-Ordinator within the Paediatric Audiology service support the waiting list management.

FAQs

What qualifications are needed to apply for the Appointments Co-Ordinator position?

While specific qualifications are not mentioned, experience of working within the NHS and with the public is desirable, along with excellent communication and organisational skills.

What is the annual leave entitlement for this position?

The annual leave starts at 27 days a year plus bank holidays, pro rata.

Is previous experience in a healthcare setting required for this role?

Previous experience within the NHS and with the public is desirable but not explicitly required.

What type of work environment can I expect as an Appointments Co-Ordinator?

You can expect a challenging and sometimes pressurised work environment, where you will need to show initiative and resilience.

Who can I contact for more information or to arrange an informal visit?

You can contact Katie Bennett, the Clerical Manager, via email at katie.bennett26@nhs.net or by telephone at 0151 678 5111.

What are the key skills required for this job?

The key skills required include excellent communication and organisational skills, the ability to work on your own initiative, and as part of a multi-disciplinary team.

Where is the Wirral University Teaching Hospital NHS Foundation Trust located?

It is situated on The Wirral peninsula, which features a stunning coastline and beautiful countryside, and is easily accessible with excellent transport links.

What kind of welcome can new colleagues expect when joining the team?

New colleagues can expect to receive a warm and friendly Wirral welcome from the very first contact.

What does the Paediatric Audiology service focus on?

The Paediatric Audiology service focuses on support for waiting list management, though specific details on the service's scope are not provided in the job description.

Science & Healthcare
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Wirral University Teaching Hospital NHS Foundation Trust provides comprehensive healthcare services across multiple sites in the Wirral area. Their ultimate mission is to deliver high-quality, patient-centered care, ensuring the well-being and health of the local community. Their purpose is to offer accessible, effective, and compassionate medical services, continuously improving healthcare standards and patient experiences through innovation and dedicated service.