Logo of Huzzle

Home

Matches

Explore

Manage

Assistant Manager (m/w/d)

image

Foot Locker

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Kempten

AI generated summary

  • You must have proven leadership in sales, confidence in delivering customer experiences, a drive for results, strong problem-solving skills, and flexible availability, including evenings and weekends.
  • You will coach your team, ensure excellent customer service, manage sales and merchandising, maintain product knowledge, and foster a positive work environment.

Requirements

  • * Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • * Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • * Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • * Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • * Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • * Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • * Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • * Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the main responsibilities of the Assistant Manager position?

The main responsibilities include coaching and motivating the team to provide exceptional customer service, ensuring high customer satisfaction, implementing sales, merchandising, and operational expectations, acting as a liaison between customers, sales associates, and store management, and contributing to a positive and inclusive work environment.

What qualifications are required for this role?

Candidates should have proven leadership skills with at least 1 year of experience in a customer-facing sales environment, confidence in delivering exceptional customer experiences, motivation to achieve outstanding results, strong problem-solving and financial analysis skills, high ethical standards, and flexible availability.

Is experience in retail necessary for this position?

Yes, a minimum of 1 year of experience in a sales environment with customer contact is required.

What does the hiring company value in a candidate?

The company values strong leadership capabilities, enthusiasm for customer interaction and sports products, creativity in responding to changing demands, integrity, flexibility, and a commitment to providing exceptional customer service.

Will the Assistant Manager need to work weekends and holidays?

Yes, the role requires flexible availability, including evenings, weekends, and holiday periods.

Are there opportunities for coaching and team development in this position?

Yes, coaching and motivating the team is a key responsibility of the Assistant Manager position.

How will performance be measured in this role?

Performance will be measured by the ability to drive sales and maximize profit goals for the specific store.

Is product knowledge important for this position?

Yes, staying updated on product knowledge and trends is essential to effectively meet customer needs.

image

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.