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Assistant Manager (m/w/d), East Gate

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Foot Locker

26d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You must have leadership skills, 1 year retail experience, customer focus, creativity, strong problem-solving abilities, financial acumen, ethics, and flexible availability.
  • You will coach your team, ensure customer satisfaction, drive sales, maintain product knowledge, and foster an inclusive work environment while collaborating with colleagues for excellent service.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the primary responsibilities of the Assistant Manager role at East Gate?

The primary responsibilities include coaching and motivating the team to ensure exceptional customer service, maintaining high levels of customer satisfaction, implementing sales and merchandising strategies, acting as a liaison between customers and management, and contributing to a positive work environment.

What qualifications are needed to apply for the Assistant Manager position?

Candidates should have proven leadership skills with at least 1 year of experience in a customer-facing sales environment, confidence in delivering exceptional customer experiences, a motivation for achieving outstanding results, creativity in responding to changing demands, strong cognitive and mathematical skills, and a high level of ethics and integrity.

Is flexibility in availability important for this role?

Yes, candidates must have flexible availability, including evenings, weekends, and during holiday periods, to meet the needs of the store.

How is performance measured in this role?

Performance is measured based on the ability to drive sales and maximize profit targets for the specific store.

Will I receive training for this position?

Yes, training will be provided to develop coaching skills, product knowledge, and customer engagement techniques to enhance the customer experience.

Is it necessary to have knowledge of sports-related products for the Assistant Manager position?

While prior knowledge of sports products is beneficial, a willingness to learn and stay updated on current and future products and trends is essential.

What type of work environment can I expect as an Assistant Manager?

You can expect a positive and inclusive work environment that encourages collaboration and effective communication among team members.

Do we support professional development for employees?

Yes, we support professional development opportunities to help employees grow within their roles and advance their careers.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.