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Assistant Manager (m/w/d), Königstr.

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Foot Locker

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Stuttgart

AI generated summary

  • You need at least 1 year of leadership experience in retail, strong customer focus, problem-solving skills, flexibility, and integrity. Creativity and enthusiasm for sports products are essential.
  • You will coach your team, ensure high customer satisfaction, manage sales and merchandising, engage with customers, stay updated on product trends, and promote a positive work environment.

Requirements

  • Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
  • Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
  • Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
  • Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
  • Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What are the primary responsibilities of the Assistant Manager at Königstr.?

The primary responsibilities include coaching and motivating your team to drive sales and provide exceptional customer service, ensuring high levels of customer satisfaction, implementing sales and merchandising expectations, acting as a liaison between customers, vendors, and store management, and maintaining product knowledge about current and future trends.

What qualifications are required for the Assistant Manager position?

The qualifications include proven leadership skills with at least one year of experience in a customer-facing sales environment, confidence in delivering exceptional customer experiences, a motivation to achieve outstanding results, creativity to adapt to changing retail demands, strong cognitive and mathematical skills, high ethical standards, and flexible availability.

Is previous experience in retail essential for this role?

Yes, at least one year of experience in a sales environment with customer contact is required for this role.

Will I be expected to work weekends or holidays?

Yes, the position requires flexible availability, including evenings, weekends, and holiday periods.

How is performance measured in this role?

Performance is measured based on your ability to drive sales and maximize profit goals for the store.

Is prior product knowledge necessary for this role?

While not strictly necessary, being able to quickly learn and explain product expertise and current trends is essential for effectively meeting customer needs.

What kind of work environment can I expect?

You can expect a positive and inclusive work environment, where teamwork and collaboration are encouraged to achieve exceptional customer service.

What is the company’s stance on ethics and integrity?

A high level of ethics, values, integrity, and trust is emphasized and expected within this role.

Will training be provided for new team members?

Yes, the role involves coaching and training team members to ensure they possess the knowledge and skills needed for excellent customer service.

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Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.