FAQs
What type of experience is required for the Assistant Manager position?
A minimum of 1 year of experience in a sales environment with customer contact is required.
What are the key responsibilities of the Assistant Manager?
The key responsibilities include coaching and motivating the team, ensuring high levels of customer satisfaction, implementing sales and operational expectations, and staying informed about product knowledge and trends.
Is there a focus on customer service in this role?
Yes, a significant focus on providing an exceptional customer experience and ensuring customer satisfaction is integral to this role.
What qualities are preferred in candidates for this position?
Candidates should demonstrate proven leadership skills, confidence in providing excellent customer service, motivation towards achieving results, creativity, and strong cognitive and mathematical skills.
Is flexible availability a requirement for this job?
Yes, flexible availability is required, including evenings, weekends, and holidays.
Will I need to manage the store in the absence of the Store Manager?
Yes, you will assume all leadership responsibilities in the absence of the Store Manager.
How is performance measured in this position?
Performance will be measured by your ability to drive sales and maximize profit goals for the specific store.
Is team collaboration important in this role?
Yes, excellent collaboration with colleagues is essential to deliver outstanding customer service and achieve sales goals.
Are there opportunities for professional development within the company?
Yes, coaching and ongoing training are integral parts of this position, helping team members develop their skills.
What is the company's stance on ethics and integrity?
A high level of ethics, values, integrity, and trust is expected from all employees in this position.