FAQs
What is the primary responsibility of the Assistant Service Manager in the Urgent and Emergency Care services?
The primary responsibility is to support the day-to-day operational management of the Urgent Treatment Centre, Emergency Department, and Same Day Emergency Care venues, focusing on achieving service objectives and improving patient outcomes.
Will the Assistant Service Manager have any staff management responsibilities?
Yes, the role includes an element of line management for the non-clinical staff within the Urgent and Emergency Care services.
How does the Assistant Service Manager contribute to service improvement?
The Assistant Service Manager will liaise with service managers and clinical leads to ensure performance and access targets are met, and will identify areas for improvement based on data analysis.
Is financial management part of the Assistant Service Manager's role?
Yes, financial management is one of the responsibilities of the Assistant Service Manager, alongside staffing and rota management.
What kind of data-related tasks will the Assistant Service Manager perform?
The Assistant Service Manager will work with data and ensure data quality, complete timely data submissions, and assist in the production of specific service reports.
Who should I contact for more information about the position?
For further details or informal visits, you can contact Payal Patel, the UEC General Manager, via email at payal.patel18@nhs.net or by phone at 07977664993.
Are there opportunities for partnership and collaboration in this role?
Yes, the role involves working in partnership with local GPs, charities, community services, academic partners, local authorities, neighboring hospitals, and the North West London Integrated Care System.
What is the vision of The Hillingdon Hospitals NHS Foundation Trust?
The vision is to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services to provide the best care where needed for the community.
How many staff members are part of The Hillingdon Hospitals NHS Foundation Trust?
The Trust employs over 3,500 staff members.