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Assistant Store Manager - Flannels - New Flagship Store Opening

Applications are closed

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Leeds

Requirements

  • Proven experience leading a large team in a fast paced, multi department environment is essential
  • Minimum 3 years of experience within luxury and premium retail at a senior management level
  • Vast knowledge and passion of luxury retail including building brand relationships
  • A background that will not only prove you know how to increase sales and profits, control costs and stock loss, but also that you’ve managed senior managers
  • Proven track record of internal progression and development
  • Must be able to work well under pressure and to strict deadlines
  • Able to work a flexible schedule based on the company needs

Responsibilities

  • Oversee store operations and ensure stores deliver to expectation on all KPI’s
  • Observe store performance and hold managers accountable for under performance, providing support and feedback for improvements
  • Use business communication tools to oversee completion of tasks and ensure your team understand all key functions
  • Challenging and communicating improvements to store operations
  • Ensure wage controls are met on a weekly basis, ensuring store team resolve any issues quickly and effectively
  • Oversee compliance with processing of payroll and exceptions, ensuring you resolve issues and problem-solve effectively
  • Drive excellent performance on wage controls through detailed analysis and floor-based observations
  • Coach store team to work within time frames set by the business and guide them with realistic expectations
  • Understand business and customer expectation and ensure this is executed to exceptional standards
  • Observe service and use knowledge to coach managers on how to improve
  • Understand product features and benefits and coach the team on how to deliver a broad understanding to teams
  • Drive KPI targets and motivate team to deliver results
  • Analyse data and communicate with teams for improvement
  • Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
  • Coach and guide team on how to interpret merchandising guidelines to the sales floor and strong commerciality and efficiency
  • Identify internal and external talent and use development opportunities and performance management processes to drive exceptional performance
  • Be self-driven in own personal development
  • Plan for development and create clear succession plans for each store to encourage next generation and support business growth
  • Create an environment that encourages and rewards performance fairly and equitably
  • Be a brand ambassador for the Flannels brand both in and out of the workplace
  • Inspire the workforce and act as a role model to others
  • Develop, coach and motivate your team of Managers to achieve success, holding them accountable where appropriate
  • Develop strong relationships with store teams, senior managers, brand partners and external stakeholders

FAQs

What is the location of the Assistant Store Manager position?

The position is located in Leeds.

What brand is this position associated with?

This position is associated with Flannels.

What type of employment is offered for this role?

The role is full-time.

What responsibilities will the Assistant Store Manager have regarding store operations?

The Assistant Store Manager will oversee store operations, ensuring the store meets all KPIs and observing performance while holding managers accountable for underperformance.

How many team members will the Assistant Store Manager be managing?

The Assistant Store Manager will oversee a large team of 20+ managers.

What are the key skills required for this position?

Key skills include proven experience leading a large team in a fast-paced environment, luxury retail experience at a senior management level, strong commercial awareness, and the ability to work under pressure.

Are there any specific qualifications needed for the role?

Yes, candidates should have a minimum of 3 years of experience within luxury and premium retail at a senior management level.

What benefits come with the Assistant Store Manager role?

Benefits include a competitive salary, monthly store commission, management bonuses, development courses, discounts on gym memberships, and 20% discounts across all Frasers Group brands.

Is previous experience in luxury retail important for this position?

Yes, a vast knowledge and passion for luxury retail, including building brand relationships, is essential for this role.

Does this position offer opportunities for personal development?

Yes, the role includes fantastic progression opportunities within the Frasers Group and access to various development courses.

Will the Assistant Store Manager be responsible for sales performance?

Yes, the Assistant Store Manager will be responsible for driving sales performance, analyzing data for improvements, and motivating the team to deliver results.

How is success measured for this role?

Success is measured through achieving business initiatives, surpassing company objectives, and delivering on operational KPIs.

What type of leadership qualities are expected from the Assistant Store Manager?

The Assistant Store Manager is expected to inspire the workforce, act as a role model, develop and coach team members, and build strong relationships with various stakeholders.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.

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