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Associate, Employee Relations

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Sallie Mae

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Consulting
    People, HR & Administration
  • New Castle
  • Quick Apply

AI generated summary

  • You need strong interpersonal, analytical, and organizational skills, HR experience focused on employee relations, knowledge of employment laws, and proficiency in reporting tools like PowerBI.
  • You will address employee inquiries, conduct investigations, develop policies, advise on performance issues, deliver training, analyze data, and collaborate with HR on various projects.

Requirements

  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information with tact and diplomacy.
  • Strong analytical and organizational skills.
  • Knowledge of employment laws and regulations.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Proficient with reporting tools, PowerBI preferred.
  • Bachelor's degree in HR or related field.
  • 2-3 years of experience in HR with a focus on employee relations.

Responsibilities

  • Respond promptly and professionally to employee relations inquiries and issues, including complaints, conflicts, and grievances.
  • Support the completion of thorough and objective investigations into employee relations issues, including gathering and analyzing evidence, interviewing witnesses, and preparing reports.
  • Develop and implement policies, procedures, and programs that support positive employee relations and comply with all relevant laws and regulations.
  • Provide guidance and support to management and employees on a wide range of employee relations issues, including performance management, discipline, and termination.
  • Assist with the development and delivery of training programs for managers and employees on employee relations topics, such as conflict resolution and diversity and inclusion.
  • Monitor and analyze employee relations data and trends to identify areas for improvement and recommend appropriate interventions.
  • Collaborate with other HR team members on projects and initiatives related to employee relations and other areas of HR as needed.

FAQs

What is the main responsibility of the Associate, Employee Relations?

The main responsibility of the Associate, Employee Relations is to support the management and resolution of employee relations issues within the organization, serving as a liaison between employees and management while providing guidance and support to both parties.

What qualifications are preferred for this position?

The preferred qualifications for this position include a Bachelor's degree in HR or a related field and 2-3 years of experience in HR with a focus on employee relations.

Are there opportunities for career development?

Yes, there are opportunities for career development and training available for employees.

What communication skills are necessary for this role?

Excellent interpersonal, communication, and problem-solving skills are necessary for this role.

Is confidentiality important in this position?

Yes, the ability to maintain confidentiality and handle sensitive information with tact and diplomacy is essential.

How does this role support employee well-being?

The position supports employee well-being by developing and implementing policies and programs that promote positive employee relations and addressing employee inquiries and issues.

What types of training programs will be developed in this role?

The Associate, Employee Relations will assist with the development and delivery of training programs for managers and employees on employee relations topics, including conflict resolution and diversity and inclusion.

What benefits are offered to employees?

Employees receive competitive salaries, bonus incentives, generous paid time off, financial well-being support, comprehensive health insurance, flexible working arrangements, tuition reimbursement, and more.

Is there a focus on diversity and inclusion in this role?

Yes, the role emphasizes promoting diversity and inclusion through training and program development.

How does the company approach employee grievances?

The Associate, Employee Relations is responsible for responding promptly and professionally to employee relations inquiries, including complaints, conflicts, and grievances, and supporting thorough investigations into these issues.

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Sallie Mae

Finance
Industry
1001-5000
Employees

Mission & Purpose

Sallie Mae’s mission is to power confidence as students begin their unique journey. We believe college should be affordable, equitable, and accessible for all students. As the leader in private student lending, we provide financing and expertise to support college access and completion. We offer products and resources to help students and families start smart in planning for higher education, ensuring opportunities to learn and dream big.