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B&F Service Expert - W Lounge

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or GED, less than 1 year of related work experience, and no supervisory or certification requirements.
  • You will ensure guests enjoy their meals by setting tables, serving, cleaning, and managing communications with the kitchen, all while maintaining a professional appearance and following safety standards.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
  • Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

FAQs

What is the job title for this position?

The job title is B&F Service Expert - W Lounge.

Where is the location of this job?

The job is located at W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates.

What is the job category for this position?

The job category is Food and Beverage & Culinary.

What type of employment is this position?

This is a full-time, non-management position.

What are the main responsibilities of a Guest Service Expert?

A Guest Service Expert is responsible for creating memorable experiences for guests by setting tables, communicating with the kitchen, serving guests, and maintaining cleanliness in work areas and supplies.

Is prior experience required for this position?

Related work experience of less than 1 year is preferred, but no specific experience is strictly required.

What educational qualifications are needed for this role?

A high school diploma or G.E.D. equivalent is preferred.

Are there any specific physical requirements for the job?

Yes, the role requires standing, walking, lifting, and carrying objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.

Do you need to have supervisory experience for this role?

No supervisory experience is required for this position.

Does Marriott International support diversity and inclusion?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

What is W Hotels’ service philosophy?

W Hotels’ service philosophy is called Whatever/Whenever, which aims to bring guests’ passions to life.

What is expected regarding personal appearance and uniform?

Employees are expected to maintain a professional uniform, personal appearance, and communications at all times.

Is there an opportunity for career growth at W Hotels?

Yes, joining W Hotels provides opportunities to do your best work, find purpose, belong to a global team, and become the best version of yourself.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.