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BARISTA

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d'Lite Healthy On The Go

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, have good communication skills, a positive attitude, and reliable transportation. Prior customer service or barista experience is preferred.
  • You will provide exceptional customer service, prepare drinks to standard, maintain the barista station, handle cash, address complaints, and support team operations while ensuring a positive atmosphere.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Successful completion of Barista Training Program
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What is the location of the Barista position?

The Barista position is located in Scottsdale, AZ.

What type of employment is being offered for this Barista position?

The Barista position is part-time.

What age must I be to apply for the Barista position?

Applicants must be at least 18 years of age.

Is prior barista experience required for this position?

Prior barista experience is preferred but not required.

What hours are the scheduled working hours for the Barista position?

The scheduled working hours range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

What kind of training is required for this position?

The Barista is required to successfully complete the D’Lite Team Member Training Program and the Barista Training Program.

What skills are preferred for the Barista role?

Preferred skills include prior customer service experience, proficiency on Aloha POS, and the ability to handle multiple projects simultaneously and efficiently.

Do Baristas need to maintain a certain appearance?

Yes, Baristas must maintain professional dress, speech, and behavior at all times.

What should I do if I have a customer complaint?

Customer complaints should be addressed and reported to the Shift Leader (SL) and/or General Manager (GM).

Is transportation required for this position?

Yes, reliable transportation is required for the Barista position.

What is the competitive compensation package for this role?

The details of the competitive compensation package are not specified in the job description, but it suggests that it is designed to reward high standards and dedicated effort.

What kind of tasks will I be performing as a Barista?

Tasks include providing superior customer service, drink production, maintaining the barista station, educating customers about the drink menu, and supporting the Front of House team.

Is weekend availability necessary for this position?

Yes, availability to work on weekends is required.

What qualities are important for a Barista in this role?

Important qualities include a positive attitude, great personal drive, courteous and enthusiastic demeanor, and exceptional communication and guest service skills.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!