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d'Lite Healthy On The Go

7d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, with strong communication skills. Previous customer service and barista experience preferred. Must be able to learn fast and work weekends.
  • You will provide excellent customer service, prepare drinks to standards, maintain the barista station, educate customers, handle orders, operate POS, and uphold company policies and professionalism.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of Team Member Training Program
  • Successful completion of Barista Training Program
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length.

FAQs

What are the working hours for the Barista position?

The scheduled working hours for the Barista position range from Sunday to Saturday, with shifts from 5:30 AM to 5:30 PM and lengths varying from 4 to 8 hours.

Is prior Barista experience required for this role?

Prior Barista experience is preferred but not required for this role.

What is the minimum age requirement for applicants?

Applicants must be at least 18 years of age.

Is there any physical lifting involved in the Barista position?

Yes, the position involves lifting various weights frequently, including drink items, paper goods, and water dispensers.

Are there opportunities for growth within the company?

Yes, the Barista will have the opportunity to grow with the company as it begins a period of exciting growth.

Do employees need to maintain a specific dress code?

Yes, employees must maintain professional dress, speech, and behavior at all times.

Is experience in customer service beneficial for this position?

Yes, prior customer service experience is preferred and beneficial for this position.

Will the Barista need to operate a Point of Sale system?

Yes, at times, the Barista will be required to operate a Point of Sale system (POS).

What types of training will the Barista need to complete?

The Barista is required to successfully complete the D’Lite Team Member Training Program and the Barista Training Program.

Are weekend shifts mandatory for this role?

Yes, availability to work on weekends is required for the Barista position.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!