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BARISTA

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d'Lite Healthy On The Go

9d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, high school grad, dependable, have strong communication skills, customer service experience preferred, and be available on weekends with reliable transportation.
  • You will provide excellent customer service, maintain drink quality, clean the barista station, educate customers, handle orders and cash, assist the team, and uphold company standards daily.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the employment type for the Barista position?

The Barista position is part-time.

Where is the Barista position located?

The Barista position is located in Scottsdale, AZ.

What are the typical working hours for this position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 AM to 5:30 PM, with shifts ranging from 4 to 8 hours in length.

Is prior experience as a Barista required for this position?

Prior Barista experience is preferred but not required.

What qualities are we looking for in a candidate?

We are looking for dependable, honest, trustworthy individuals with a positive attitude, great personal drive, and exceptional communication and guest service skills.

Are there any specific certifications needed for this role?

Yes, candidates must successfully complete the General Team Member Training Certification and the Barista Training Certification.

What kind of training will be provided to new Baristas?

New Baristas will receive training focused on customer service, drink preparation, and company policies and procedures.

Do Baristas need to maintain professional conduct at all times?

Yes, Baristas must maintain professional dress, speech, and behavior at all times.

What is the expected approach towards customer complaints?

Baristas are responsible for addressing customer complaints and reporting them to the Shift Leader or General Manager.

Is weekend availability required for the Barista position?

Yes, availability to work on weekends is required.

Will Baristas be trained to operate the Point of Sale (POS) system?

Yes, Baristas will occasionally operate the Point of Sale system and training will be provided.

What physical demands are associated with the Barista position?

The position requires continuous standing, walking frequently, and regular bending and reaching, with light lifting and carrying of drink items, paper goods, and equipment.

Is knowledge of coffee and drink menu required?

Yes, Baristas must have superior knowledge of the entire drink menu, including ingredients, modifications, allergens, and upcharge costs.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!