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BARISTA

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d'Lite Healthy On The Go

16d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You need to be 18+, a high school grad, dependable, with guest service skills. Prior experience preferred. Must learn quickly, work weekends, and have reliable transport. Training certification is required.
  • You will deliver exceptional customer service, prepare drinks, maintain the barista station, educate customers, handle orders, manage cash, and uphold company standards and cleanliness.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior customer service experience
  • Prefer prior Barista experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Barista Training Certification
  • Ability to learn and maintain knowledge of company’s products and procedures
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Superior customer service through fast, efficient, accurate, and proper drink production all completed to company standards
  • Continuously test all drink products for taste, appearance, consistency to align with company drink standards
  • Clean and maintain the barista station on a regular basis, including proper timely maintenance on all machines and equipment
  • Superior knowledge of entire drink menu, ingredients, modifications, allergens, upcharge costs
  • Educates and informs customers about the differences among coffee beans and coffee drinks, and other drinks on the menu
  • Supports the Front of House team by ensuring that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set positive examples for rest of team
  • At times, field inside, drive-thru, and phone orders
  • At times, operates a Point of Sale system [POS]
  • At times, performs work of other team members as needed
  • Proper cash handling procedures at all times
  • Addresses customer complaints and reports to SL and/or GM
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the employment type for the Barista position?

The employment type for the Barista position is part-time.

Where is the Barista position located?

The Barista position is located in Scottsdale, AZ.

What are the working hours for the Barista position?

The scheduled working hours for the Barista position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Is prior Barista experience required for the position?

Prior Barista experience is preferred but not required for the position.

What qualifications are necessary to apply for the Barista position?

Applicants must be 18 years or older, a high school graduate, possess dependability, honesty, and integrity, and have a positive attitude. Prior customer service experience is preferred, and candidates should also be willing and able to learn in a fast-paced sales environment.

What kind of training is required for the Barista position?

The Barista is required to successfully complete the General Team Member Training Certification and the Barista Training Certification.

What customer service skills are expected from a Barista?

A Barista is expected to provide superior customer service, maintain a positive and courteous attitude, and effectively communicate with customers to ensure their satisfaction.

Are Baristas expected to handle cash?

Yes, Baristas must adhere to proper cash handling procedures at all times.

What are the physical demands of the Barista position?

The Barista position requires continuous standing, frequent walking, bending, and grasping, along with the ability to lift and carry items weighing up to 50 lbs.

Is knowledge of the drink menu important for this role?

Yes, a superior knowledge of the entire drink menu, including ingredients, modifications, and allergens, is necessary for the Barista role.

What is the company's stance on professional conduct and appearance?

The Barista must maintain professional dress, speech, and behavior at all times, demonstrating a positive and helpful attitude.

Can I apply if I don't have reliable transportation?

Reliable transportation is required for the Barista position, as it is necessary to commute to the workplace.

Will I have opportunities for growth within the company?

Yes, the Barista will have the opportunity to thrive in a challenging and rewarding environment with the potential for growth as the company expands.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!