FAQs
What is the start date for the Claims Processing Consultant position?
The start date for the Claims Processing Consultant position is February 2025.
Where is the initial location for this role?
The role will be based in our Adelaide office for the first 3 months.
Will there be an opportunity to work from home?
Yes, after the initial 3 months and once you and your team leader agree you have settled well, the opportunity to work from home will be available.
Is previous experience in Health Insurance claims required for this role?
No, previous experience in Health Insurance claims is not required as we offer a comprehensive training program.
What qualities are we looking for in a candidate?
We are looking for candidates with strong written and verbal communication skills, high computer literacy, attention to detail, a proactive mindset, problem-solving attitude, and excellent time management skills.
What types of claims will I be processing in this role?
You will be responsible for managing complex customer and provider Health Insurance claim requests for Ancillary, Medical, and Hospital Claims.
What kind of training will be provided to new employees?
We offer a comprehensive training program to help new employees understand the claims processing responsibilities and procedures.
What benefits does Bupa offer to its employees?
Bupa offers fully subsidised health insurance products, discounts on travel and home products, additional leave for wellbeing and volunteering, and more through an extensive partner network.
Are there opportunities for professional development within Bupa?
Yes, Bupa supports professional development and encourages employees to grow within their roles.
How does Bupa support employee wellbeing?
Bupa has a global wellbeing program that covers mental, physical, financial, social, and environmental wellbeing, providing health benefits, information, and support for all employees.