Logo of Huzzle

Home

Matches

Explore

Manage

Cloud Solution Architect - CTJ - TS/SCI

image

Microsoft

Aug 10

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Washington

Requirements

  • Required/Minimum Qualifications
  • Bachelor’s degree in computer science, Information Technology, Engineering, Business, or related field AND 4+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
  • Other Requirements
  • Top Secret Clearance / SCI Clearance
  • The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.
  • Additional or Preferred Qualifications
  • Bachelor’s degree in computer science, Information Technology, Engineering, Business, or related field AND 8+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR master’s degree in computer science, Information Technology, Engineering, Business, or related field AND 6+ years’ experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
  • 4+ years’ experience working in a customer-facing role (e.g., internal and/or external).
  • Technical Certification in Cloud (Azure -104, Azure -304 and Azure- 305)
  • Prior experience supporting the Department of Defense customers.
  • 4+ years of technical experience in designing, deploying, supporting, troubleshooting any of the following technologies:
  • Azure Compute (IaaS), Azure Stack, Azure Stack Hub, Azure Edge/Devices, Virtual Machines build and deploy.
  • Cloud Security and Governance
  • Infrastructure as Code (Terraform, Bicep, PowerShell, etc.)
  • Azure Virtual Desktop or equivalent cloud-based Virtual Desktop solution

Responsibilities

  • Gathers customer/partner insights and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
  • Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner. Contributes to and understands how work aligns with customer success plan and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes.
  • Supports customer skilling by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and enabling operational health and cloud readiness. Assesses and transfers knowledge to close customer skill gaps.
  • Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
  • Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and acts appropriately.
  • Participates in proactive delivery, spots performance issues, analyzes problems, develops solutions to meet customer needs, represents them. Engage in strategic service delivery planning, in partnership with the account team, to improve targeted customer relationships and support accurate customer contactability for surveys.
  • Gathers customer impressions of products and services and integrates this feedback into decision making and service delivery planning. Seeks information about the underlying needs of customers and recommends service delivery to meet those needs. Provides and drives actionable feedback across groups about the customer/partner experience and competitor threats.
  • Understands customer/partner requirements and can map the adoption and optimization of Microsoft technology solutions accordingly. Provides the most effective method of service delivery by analyzing trends and common themes across customers. Build plans that consider potential obstacles and immediate and long-term consequences.
  • Demonstrated experience in a specific solution, or several products, feature functions, or services. Provides stakeholder assistance throughout deployment to avoid/resolve technical issues.
  • Seeks opportunities to drive Customer Success business results by collaborating with multiple team members. Identifies opportunities to articulate business value and grow customer/partner relationships in alignment with Customer Success business priorities and stakeholder management principles.
  • Prioritizes Managed Intellectual Property (IP)/Community IP re-use where appropriate to accelerate customer outcomes. Contributes to IP creation and updates by identifying gaps through delivery. Participates in relevant communities to share experience and learn from others.
  • Consistently applies “lessons learned”, model personal accountability & teamwork.
  • Drives and Supports innovation focusing on industry solutions and customer business outcomes on the Microsoft platform. Understands the portfolio of Support offerings and contribute & participate in customer and internal meetings to articulate value.
  • Cultivates relationships, credibility, and loyalty with customers and partners intentionally by sharing relevant business experience.
  • Demonstrates Self Learner mindset through alignment of individual skilling to team/area demands and continuous upskilling to align to.
  • Ensures delivery meets/exceeds all operational excellence guidelines and best practices.
  • Embody our culture and values.

FAQs

What is the primary role of the Cloud Solution Architect at Microsoft Federal?

The primary role is to gather customer insights, develop impactful relationships, provide technical guidance, and ensure successful delivery of cloud solutions that align with customer business outcomes.

What security clearance is required for this position?

An active U.S. Government Top Secret/SCI Security Clearance is required for this role.

What qualifications are necessary for applying to this position?

A Bachelor’s degree in a relevant field and at least 4 years of experience in cloud or infrastructure technologies is required. Alternatively, equivalent experience will be considered.

Is prior experience supporting Department of Defense customers preferred?

Yes, prior experience supporting Department of Defense customers is preferred for this position.

What technical certifications are preferred for this role?

Technical Certifications in Cloud, particularly Azure -104, Azure -304, and Azure -305, are preferred.

What is the salary range for this position?

The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year, with specific ranges for certain locations like the San Francisco Bay area and New York City metropolitan area being USD $133,700 - $219,200 per year.

What is the application deadline for this job?

Microsoft will accept applications for the role until August 22, 2024.

Does the job allow for remote work?

Yes, remote work is supported but in a hybrid format.

Will I need to verify my U.S. citizenship for this role?

Yes, verification of U.S. citizenship is required due to legal restrictions related to the role, and will be confirmed via valid documents or U.S. government clearance.

What skills are emphasized for individual impact in this position?

Skills emphasized include personal accountability, teamwork, innovation, customer relationship cultivation, and continuous self-learning.

image

Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.

OpportunitiesView all

Get notified when Microsoft posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?