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CONCESSION MANAGER (40hours, Wimbledon)

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MANGO

Dec 7

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You need relevant fashion retail management experience, strong leadership, sales orientation, organizational skills, problem-solving abilities, and the capacity to adapt under pressure.
  • You will ensure excellent customer service, monitor sales targets, manage stock, lead and train staff, implement merchandising standards, and optimize resources for profitability.

Requirements

  • Relevant experience in managing a dynamic store within the fashion retail industry.
  • Self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results.
  • Proven ability to maximise profitability.
  • Sales-oriented, organised and tenacious.
  • Problem solver, able to work well under pressure and adapt to changes.

Responsibilities

  • To ensure an excellent level of customer service is provided in the store.
  • To plan, apply and monitor the required measures in order to reach and exceed sales targets.
  • To analyse and review management indicators and costs in order to improve them.
  • To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability.
  • To be familiar with the collection, and control and manage the stock to maximise sales.
  • To act as a role model and promote effective communication within the team.
  • To recruit, train and ensure the seamless integration of the new employees.
  • To lead and motivate the team, ensuring the development of staff potential.
  • To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs.
  • To ensure the optimal management of personnel administration duties

FAQs

What are the working hours for the Concession Manager position?

The Concession Manager position requires 40 hours per week with full flexibility required from Monday to Sunday.

What responsibilities will I have as a Concession Manager?

As a Concession Manager, you will be responsible for managing store operations, exceeding sales targets, ensuring high customer service levels, maintaining store image, leading and motivating your team, managing stock, and overseeing personnel administration duties.

What experience is required for this role?

We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.

What qualities should a candidate possess for this position?

Candidates should be self-motivated, team-oriented, sales-oriented, organized, tenacious, and able to adapt to changes under pressure.

Is there any form of employee discount provided?

Yes, employees receive a discount on all Mango lines.

Will there be opportunities for professional development?

Yes, there are constant development opportunities with varied challenges that generate on-the-job learning.

Is there a uniform policy for employees?

Yes, employees are provided with a uniform each season.

What is the team environment like at Mango?

The work environment at Mango is close, inspiring, and ambitious, fostering a dynamic atmosphere.

What type of support does the Employee Assistance Programme (EAP) provide?

The Employee Assistance Programme (EAP) offers support for various employee needs, promoting overall well-being.

What is the company’s stance on growth and innovation?

Mango is a leading company in the fashion industry, focused on dynamic expansion and full innovation.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.

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