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Content Design Chapter Lead

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Vodafone

Jan 14

Applications are closed

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • London

Requirements

  • Experienced in content management and strategy.
  • Strong leadership and team management skills.
  • Expert in Agile methodologies and digital design best practices.
  • Excellent stakeholder management and strategic thinking abilities.
  • Ability to evaluate and implement strategies effectively.
  • Experience in user-centred design and content creation across multiple channels.

Responsibilities

  • Line manage content team members, providing guidance and support to ensure their professional growth and development.
  • Collaborate with squads to deliver content projects efficiently and effectively.
  • Support the Content Strategy Lead in representing the content chapter across the business.
  • Develop and evolve guidelines in collaboration with stakeholders, including tone of voice and CMS functionality and design system.
  • Identify learning and upskilling opportunities for the content chapter, understanding the skills of each member and facilitating knowledge sharing and growth.
  • Be accountable for the production of high-quality content and direct the approach to content life cycle management.
  • Act as a recognised expert and continuously reflect on the work of the team and constructively challenge the team to improve processes and delivery.
  • Manage long-term strategic relationships with stakeholders, identifying where new connections need to be made and existing ones nurtured.

FAQs

What is the job title being advertised?

The job title is Content Design Chapter Lead.

Where is the job located?

The job is located at The Speechmark, London, with a hybrid working arrangement.

What are the working hours for this role?

The working hours are full-time, 37.5 hours per week, Monday to Friday.

How many days per week are employees expected to come into the office?

Employees are expected to come into the office 2-3 days each week, on average 8 days a month.

What is the purpose of the Content Design Chapter Lead role?

The purpose of the role is to manage and develop a team of Content Designers to deliver outstanding customer experiences and drive growth in sales through digital channels.

What are some key responsibilities of the Content Design Chapter Lead?

Key responsibilities include line managing content team members, collaborating with squads on content projects, supporting the Content Strategy Lead, developing guidelines, identifying learning opportunities, and ensuring high-quality content production.

What qualifications or experience are required for this role?

Required qualifications and experience include expertise in content management and strategy, strong leadership skills, knowledge of Agile methodologies, and experience in user-centred design across multiple channels.

What kind of benefits does Vodafone UK offer?

Vodafone UK offers an excellent remuneration and bonus package, up to 28 days of holiday entitlement, an extensive benefits package including employee discounts, retail vouchers, a pension plan, and share schemes.

Does Vodafone UK promote diversity and inclusion?

Yes, Vodafone UK is committed to driving inclusion for all and creating a workplace that is fully representative of the communities and customers they serve.

Are there any background checks required for this role?

Yes, all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet regulatory standards.

Can I apply if my experience doesn't align exactly with the job description?

Yes, Vodafone encourages candidates to apply even if their experience doesn't align precisely, as they are passionate about inclusion for all.

Together We Can

Telecommunications
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about? #TogetherWeCan

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