FAQs
What is the location for the Continuous Improvement Manager role?
The position is based in either Slough or Berlin.
Is relocation assistance provided for this position?
No, relocation assistance is offered for this position.
What are the core responsibilities of the Continuous Improvement Manager?
The core responsibilities include implementing local strategies, delivering data-driven productivity improvements, supporting process mapping initiatives, and coaching continuous improvement champions within the team.
What qualifications are needed for this role?
Candidates should have proven experience as a manager in Continuous Improvement, familiarity with various continuous improvement methodologies (e.g., Agile, Scrum, Lean), strong analytical skills, and excellent collaboration and communication abilities.
Is experience in a contact center environment necessary?
Knowledge of or experience within a contact center environment is beneficial but not essential.
What kind of projects will I be leading?
You will lead large-scale continuous improvement projects and incremental initiatives within the Consumer and Shopper Engagement (CSE) department.
Does the company offer any employee benefits?
Yes, benefits include enhanced paid leave options, life and disability insurance, resources for physical and mental wellbeing, a generous colleague discount, and eligibility for a bonus scheme based on performance.
What is the hybrid work policy for this role?
The hybrid work policy allows for an average of 3 days per week in the office, with the primary workplace location assigned upon joining the team.
How does the company view diversity and inclusion?
The LEGO Group strives to create a diverse, dynamic, and inclusive culture where everyone feels safe, valued, and belongs.
Is there an emphasis on continuous improvement in the company culture?
Yes, the culture emphasizes continuous improvement and is focused on innovation and high standards in both internal processes and consumer engagement.
Can candidates apply if they don’t meet all listed qualifications?
Yes, candidates who meet many but not all qualifications are encouraged to apply, particularly those from underrepresented backgrounds.
What is the company's commitment regarding children's rights?
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing globally, and candidates with high engagement with children will need to undertake Child Safeguarding Background Screening as a condition of the offer.