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Customer Advisor - Stock flow

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B&Q

Oct 4

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management

Requirements

  • A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us.
  • You’re an organised and analytical thinker, and you know how to keep things simple.
  • You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Join our team, and you’ll think differently about how we inspire people to create a home they love.
  • You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities.
  • Efficiency and safety will be vital of course, especially if you gain your forklift license with us.
  • You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

FAQs

What is the job title for this position?

The job title is Customer Advisor - Stock Flow.

What are the working hours for this role?

The role is full-time, requiring 36.75 hours per week, with shifts available Monday to Sunday between 5.00 am and 10.00 pm.

How long is the contract for this position?

This is a 3-month fixed-term contract.

What is the hourly rate for this role?

The UK notional hourly rate is £12.21 per hour.

Where is this role located?

This position is located at B&Q Gillingham.

What does a Stock Flow Customer Advisor do?

A Stock Flow Customer Advisor ensures the store is stocked with necessary products and explores new solutions to inspire customers in creating a home they love.

What qualities should a candidate possess for this role?

A candidate should be a great communicator, organized, analytical, a team player, and flexible enough to work various shifts, including weekends and bank holidays.

Are there opportunities for skill development in this role?

Yes, employees are encouraged to expand their skills by using new technology and learning new ways of working.

What benefits are offered with this position?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, and well-being benefits, among others.

How does B&Q support diversity and inclusion?

B&Q is committed to making the company more diverse and representative of the communities they serve, ensuring everyone can feel they belong and have equal opportunities.

What should I do if I need support during the application or interview process?

You should contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors

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