FAQs
What is the job title for this position?
The job title is Customer Operations Agent - Tourist.
Where is the location of this job?
The job is located in Hull.
What are the working hours for this position?
The role is part-time, averaging 21 hours per week, and operates on a two-week fixed shift pattern.
Is flexibility in working hours required?
Yes, flexibility is key as the role includes shifts that fall on public holidays.
What kind of experience is required for this position?
A proven record in a customer service environment and preferably experience of working in a Port environment are required.
What skills are considered essential for this role?
Essential skills include excellent customer service, teamwork, the ability to work under pressure, good communication, and health and safety knowledge.
Do I need a driving license for this job?
Yes, a full clean driving license is required.
Will I be working outdoors?
Yes, the role requires you to work outside in all weather conditions.
What is the main responsibility of the Customer Operations Agent?
The main responsibility includes ensuring that Tourist passengers are safely and efficiently checked in and disembarked, contributing to the timely departure of our vessels.
Are there opportunities for diversity and inclusion at P&O Ferries?
Yes, P&O Ferries is committed to increasing diversity across all employees and encourages applicants from all walks of life.