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Customer Service Assistant - Chichester

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Chichester

AI generated summary

  • You must be a great communicator, team player, and customer service enthusiast. Willing to assist with queries, stock control, checkout, and store maintenance. Positive attitude and willingness to carry out daily tasks are a must.
  • You will provide excellent customer service in a retail store, fostering community connections and supporting store performance and efficiency.

Requirements

  • We’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:
  • Helping customers with queries and requests
  • Merchandising stock, ensuring great availability for our customers
  • Assisting with stock control and replenishment
  • Working on the checkout serving customers
  • Helping keep the store clean, tidy and safe
  • Maintaining a high standard of customer service at all times

Responsibilities

  • Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community.

FAQs

What are the main responsibilities of a Customer Service Assistant in Chichester?

The main responsibilities include assisting customers with their inquiries, addressing any issues or complaints, and providing excellent customer service.

What qualifications or experience are required for this position?

No specific qualifications are required, but previous customer service experience is preferred. Training will be provided.

What are the working hours for this position?

The working hours will vary, but typically include evenings and weekends to accommodate customer needs.

Is the role of a Customer Service Assistant physically demanding?

This role may require standing for extended periods of time and lifting/moving items, so some physical stamina is necessary.

How can a Customer Service Assistant make a real difference in their local community?

By providing exceptional customer service and building positive relationships with customers, a Customer Service Assistant can contribute to a better overall experience for the community.

We're an independent, regional co-operative owned by our 170,000+ members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1873
Founded Year

Mission & Purpose

Southern Co-op is a large, independent, regional co-operative employing more than 4,000 people in communities across the south of England. We work for the benefit of local people and communities across the south of England providing for people’s every day needs through our food stores, funeral services, coffee shops in Berkshire, Bristol, Devon, Dorset, Hampshire, Isle of Wight, Kent, London, Somerset, Surrey, Sussex and Wiltshire.