FAQs
What is the salary range for the Customer Service Representative position?
The salary range for this position is $15.00 - $20.00 per hour.
What are the primary responsibilities of a Customer Service Representative at a State Farm agency?
The primary responsibilities include answering customer inquiries, assisting with policy changes and updates, processing insurance claims, and maintaining accurate records of customer interactions.
Is previous customer service experience required for this position?
Previous customer service experience is preferred but not explicitly required.
What qualifications are needed for this role?
The qualifications needed include strong communication and interpersonal skills, being detail-oriented, and the ability to multitask.
Are there opportunities for career advancement in this position?
Yes, there are opportunities for advancement for especially driven and sales-minded candidates.
What types of insurance does the agency provide to customers?
The agency provides auto insurance, home insurance, life insurance, and retirement planning services.
Where is the agency located?
The agency is located in Easton, MD.
Are State Farm agents employees of State Farm?
No, State Farm agents are independent contractors and are responsible for their own employees, who are not employees of State Farm.
What is the mission of the agency team?
The team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
What type of schedule can I expect for this role?
The position offers a flexible schedule.