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Digital Business Analyst

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AECOM

13d ago

  • Job
    Full-time
    Mid Level
  • Research & Development
    IT & Cybersecurity
  • London

AI generated summary

  • You need analytics experience, analytical skills, documentation/reporting ability, strong communication, Microsoft proficiency, project management, systems solutions experience, data visualization, and technical writing.
  • You will gather requirements, analyze business processes, collaborate on digital solutions, document systems, facilitate meetings, perform QA, and monitor KPIs while providing user training and support.

Requirements

  • A few years of proven experience in an analytics and systems development capacity
  • Proven analytical abilities
  • Practical experience generating process documentation and reports
  • Excellent communicator with the ability to translate data into actionable insights
  • Strong working knowledge of relevant Microsoft applications, including Visio
  • Proven capabilities in project and user-testing management
  • Proven development of innovative and impactful systems solutions
  • Extensive experience with data visualization
  • Highly proficient technical writing capabilities
  • Bachelor’s or Master’s degree in IT or Computer Science

Responsibilities

  • Work closely with our customers to drive requirement gathering for digital engineering products, ensuring alignment with business objectives and user needs.
  • Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data, utilizing advanced analytics tools and methodologies.
  • Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels.
  • Create and implement precise management plans for every project, with attention to transparent communication at all levels, including stakeholders, team members, and end-users.
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development, ensuring adherence to industry standards and best practices.
  • Determine and develop user requirements for systems in production, to ensure maximum usability and optimal user experience.
  • Conduct in-depth analysis of business processes and workflows to identify areas for improvement and automation opportunities.
  • Collaborate with cross-functional teams to design and implement innovative digital solutions that address complex business challenges.
  • Develop and maintain comprehensive documentation, including business requirements, functional specifications, and process flow diagrams.
  • Facilitate workshops and meetings to gather insights, resolve conflicts, and build consensus among diverse stakeholders.
  • Perform cost-benefit analyses for proposed digital solutions and present findings to senior management for decision-making.
  • Stay current with emerging technologies and industry trends, recommending potential applications to enhance business operations.
  • Provide training and support to end-users on new systems and processes, ensuring smooth adoption and maximizing ROI.
  • Monitor and analyze key performance indicators (KPIs) to measure the success of implemented solutions and identify areas for continuous improvement.
  • Collaborate with data scientists and IT teams to leverage advanced analytics, machine learning, and AI technologies in business process optimization.

FAQs

What is the primary role of a Digital Business Analyst at AECOM?

A Digital Business Analyst at AECOM is responsible for driving requirement gathering for digital engineering products, identifying substandard system processes, developing innovative systems prototypes, and collaborating with cross-functional teams to implement digital solutions that enhance business operations.

What qualifications are required for this position?

The minimum qualifications include a few years of proven experience in an analytics and systems development capacity, excellent analytical abilities, strong communication skills, experience with project management, and proficiency in relevant Microsoft applications. A Bachelor's or Master's degree in IT or Computer Science is preferred.

What types of projects will the Digital Business Analyst work on?

The Digital Business Analyst will work on various projects spanning transportation, buildings, water, new energy, and the environment, focusing on improving business processes and workflows through digital solutions.

Is there an opportunity for training and support for end-users?

Yes, the Digital Business Analyst is responsible for providing training and support to end-users on new systems and processes to ensure smooth adoption and maximize return on investment (ROI).

How does AECOM promote a diverse and inclusive workplace?

AECOM fosters a safe and respectful workplace that invites everyone to bring their unique talents, backgrounds, and expertise to create transformational outcomes for clients. The company is committed to equity, diversity, and inclusion.

What is the work location model for this role?

The work location model for this role is hybrid, allowing employees to work from an AECOM office, remote location, or at a client site.

Are there opportunities for professional growth and development at AECOM?

Yes, AECOM offers a wide array of compensation, benefits, and well-being programs, as well as access to industry-leading technology and opportunities to work on transformational projects that positively impact the world.

How does AECOM ensure quality assurance in systems development?

The Digital Business Analyst will perform, evaluate, and communicate thorough quality assurance at every stage of systems development to ensure adherence to industry standards and best practices.

What is expected regarding the documentation process for this role?

The Digital Business Analyst is expected to develop and maintain comprehensive documentation, including business requirements, functional specifications, and process flow diagrams to facilitate project management and communication.

Will the Digital Business Analyst collaborate with data scientists?

Yes, the Digital Business Analyst will collaborate with data scientists and IT teams to leverage advanced analytics, machine learning, and AI technologies for business process optimization.

We are the world’s trusted infrastructure consulting firm.

Engineering & Construction
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022

Culture & Values

  • Safeguard

    We operate ethically and with integrity, while prioritizing safety and security in all that we do.

  • Innovate

    We think without limits and embrace new ideas, shaping digital solutions to help clients address current and future challenges.

  • Collaborate

    We connect unrivaled expertise from around the world to anticipate and solve our clients’ most pressing challenges.

  • Deliver

    We grow our business through relentless client focus, operational excellence and exceptional project execution.

  • Sustain

    We take action to make a positive impact on the planet, enrich the communities we touch and build legacies for future generations.

  • Thrive

    We build diverse teams, create an inclusive workplace and provide opportunities where each one of our people can reach their full potential.

Benefits

  • Bi-annual salary review while on the GDP

  • 25 days annual leave, plus all public holidays, and the opportunity to buy and sell holiday

  • Private medical insurance

  • Life assurance, income protection (permanent staff only)

  • Flexible benefits such as childcare vouchers and gym membership discount

  • Pension scheme that also gives you access to MyMoneyWorks, which is designed to help you plan for your future goals and provide guidance and information on a range of financial product

  • 15 days paid leave per annum for formally signed up reservists (AECOM is recognised as a Gold Employer by the Ministry of Defence for our work with the Armed Forces Covenant)