Logo of Huzzle

Digital Product Design

image

HSBC

13d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product

AI generated summary

  • You need 5+ years as a Business Analyst in complex lending, strong numeracy, Loan IQ experience, excellent communication, problem-solving skills, and proficiency in IT tools like JIRA and Confluence.
  • You will capture system requirements, create user stories and mock-ups, document processes, collaborate with technical and test teams, and contribute to training materials and team meetings.

Requirements

  • Experience as a Business Analyst in the complex limit lending domain with a firm understanding of the associated end to end lending application, approval and maintenance processes
  • Demonstrate an ability to interpret complex lending documentation and processes to extract key data points, and apply these to a structured data model
  • Demonstrate an ability to work at a high level of numeracy in order to assess the robustness and accuracy of margin rules being delivered by the vendor tool in UAT
  • Previous experience of working with Loan IQ
  • Five + years of Business & Systems Analysis, Requirements Management
  • Highly proactive and able to work independently
  • Able to take ownership of the deliverables and achieve desired outcome within agreed timescales
  • Have excellent communication, inter-personal and negotiating skills
  • Have excellent decision making and problem solving ability
  • Have advanced judgmental skills to identify, record and resolve problems
  • Experience of working with disparate teams and resources located remotely
  • Proven ability to work across regions whilst maintaining a global perspective
  • Proven ability to work with senior stakeholders and business sponsors
  • Strong IT skills, including Word, Excel, Powerpoint etc as well as JIRA and Confluence

Responsibilities

  • Liaise with Lending and Operations teams to understand, capture and agree the process and system requirements for delivery of the new ESG Module
  • Deliver clear and concise requirements in the form of user stories and ‘wire-frames’ or mock-up screen designs
  • Document as-is business processes, perform gap analysis, define to-be processes as required
  • Liaise with technical team to ensure that the product design and development meets the requirements as specified by the users
  • Liaise with test team / carry out user testing to ensure that final product meets requirements
  • Input to training and communication materials
  • Attend POD ceremonies and provide SME input, status updates and comments on other team members output

FAQs

What is the primary responsibility of the Digital Product Design role?

The primary responsibility of the Digital Product Design role is to liaise with Lending and Operations teams to understand and capture process and system requirements for the delivery of the new ESG Module, along with delivering clear requirements in the form of user stories and mock-up screen designs.

What qualifications are necessary for this position?

Candidates should have a minimum of five years of experience in Business & Systems Analysis, particularly in the complex limit lending domain, along with a strong understanding of end-to-end lending application processes, excellent communication skills, and proficiency in tools like JIRA and Confluence.

Is experience with specific software required for this job?

Yes, previous experience with Loan IQ is required for this position.

What types of skills are emphasized for this role?

The role emphasizes skills such as excellent communication, decision-making, problem-solving, advanced judgmental skills, and the ability to work independently and collaboratively with diverse teams.

Are there opportunities for professional development?

Yes, HSBC is committed to providing a workplace that fosters continuous professional development and opportunities to grow within an inclusive and diverse environment.

What tools will I be required to use in this role?

You will be required to use tools such as Word, Excel, PowerPoint, as well as JIRA and Confluence.

How does HSBC support a diverse workplace?

HSBC is committed to building a culture where all employees are valued, respected, and their opinions count, leading to a workplace that is inclusive and diverse.

Is there a focus on communication across different regions?

Yes, the role requires proven ability to work across regions while maintaining a global perspective, which involves collaborating with senior stakeholders and business sponsors globally.

Finance
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 63 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

Culture & Values

  • We value difference

    Seeking out different perspectives

  • We succeed together

    Collaborating across boundaries

  • We take responsibility

    Holding ourselves accountable and taking the long view

  • We get it done

    Moving at pace and making things happen