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Director, Payments - UK/Ireland

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Netflix

19d ago

  • Job
    Full-time
    Expert Level
  • Banking & Finance
    Product
  • London

AI generated summary

  • You need 12+ years in payments, expertise in digital and subscription models, strong tech insight, analytical skills, and exceptional communication. Build relationships, make decisions autonomously, and embrace challenges.
  • You will drive payments strategy, manage financial partnerships, improve metrics, lead cross-functional projects, ensure compliance, and represent the team in strategic discussions.

Requirements

  • 12+ years of experience managing payments at a large merchant, issuer, acquirer, payment service provider, or fintech company, with expertise in subscription-based and high-volume digital payments
  • Deep understanding of current and future payment technologies
  • Extensive network of relationships and proven track record of partnering with card processors, card schemes, banks, and fintechs, including product development and contract negotiation
  • Visionary leader with a strategic mindset, able to translate abstract ideas into concrete action plans and drive complex initiatives in a global technology company
  • Strong analytical skills with the ability to synthesize data from multiple sources and make strategic decisions
  • Exceptional communication skills to articulate complex payment concepts to diverse audiences and stakeholders
  • Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams and influencing external stakeholders
  • Comfortable operating in a fast-paced, ambiguous environment, embracing failure as a learning opportunity
  • Impeccable judgment and integrity, with the ability to make key decisions quickly and autonomously
  • Willingness to travel as needed

Responsibilities

  • Develop and execute a comprehensive payments strategy for UK/Ireland, and drive innovation in payments by considering consumer needs, regulatory environments, and technological trends
  • Develop and maintain strategic relationships with financial partners, including payment service providers, card schemes, and key institutions, while negotiating and managing contracts to drive payment performance and foster innovation.
  • Own key payment metrics and market trends and derive actionable insights to improve customer experience and performance
  • Lead complex, cross-functional payment initiatives (both internally and externally) that impact millions of members and deliver significant revenue streams
  • Drive strategic payment innovation by partnering with key internal teams including Finance & Strategy, Payments Product Management and Engineering and Payments Policies to develop and implement cutting-edge payment solutions.
  • Navigate the evolving regulatory landscape, including FCA & PSR initiatives around strong customer authentication, faster payments, open banking (e.g. 3DS, cVRP) and ensure Netflix's compliance while maintaining a frictionless member experience
  • Represent the Payments team across the company and engage in strategic discussions with executives across domains

FAQs

What are the primary responsibilities of the Director, Payments for UK/Ireland at Netflix?

The primary responsibilities include developing and executing a comprehensive payments strategy for the UK and Ireland, leading cross-functional payment initiatives, maintaining strategic relationships with financial partners, and navigating the regulatory landscape while improving customer experience and payment performance.

What is the ideal candidate's experience for this role?

The ideal candidate should have 12+ years of experience managing payments at a large merchant, issuer, acquirer, payment service provider, or fintech, with expertise in subscription-based and high-volume digital payments.

What skills are required for the Director, Payments position?

Required skills include a deep understanding of payment technologies, strong analytical capabilities, exceptional communication skills, collaborative leadership, and the ability to navigate complex initiatives in a fast-paced environment.

Will the candidate need to travel for this role?

Yes, the candidate should be willing to travel as needed.

How does Netflix approach diversity and inclusion in the hiring process?

Netflix celebrates diversity and recognizes that it builds stronger teams. They strive to ensure a meaningful interview experience for all candidates and do not discriminate on the basis of various characteristics, promoting an equal-opportunity work environment.

What is the focus of the payment strategy for the UK/Ireland markets?

The focus is on reimagining the payments approach to enhance member experience, drive innovation, and optimize payment performance while considering consumer needs, regulatory requirements, and technological trends.

What kind of innovation is expected in the payments strategy?

The role involves driving strategic payment innovation in partnership with internal teams to develop and implement cutting-edge payment solutions that create frictionless and scalable payment experiences.

What kind of relationships should the Director, Payments have?

The Director should have an extensive network and proven track record of partnerships with card processors, card schemes, banks, and fintech companies, including product development and contract negotiation.

How does the Director, Payments contribute to the Netflix culture?

The Director plays a crucial role in shaping payment strategies that align with Netflix's ambitions for growth, leading through collaboration, inspiration, and a strong focus on member experience while embracing Netflix's unique culture.

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Netflix

Where you come to do the best work of your life. Follow @WeAreNetflix on Twitter, IG, Facebook, & Youtube for more

Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.