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Educator | Yonge Street

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myGwork - LGBTQ+ Business Community

Today

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Toronto

AI generated summary

  • You must be 18+, authorized to work in the country, able to travel, flexible with hours, lift 30 lbs, and have a high school diploma or equivalent.
  • You will engage with guests for a seamless experience, provide product education, collaborate with team members, maintain store presentation, and ensure safety and cleanliness standards.

Requirements

  • Job Requirements
  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently
  • Education: High school diploma, GED, or equivalent

Responsibilities

  • Guest (i.e., Customer) Experience
  • Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
  • Working with Others
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Operations
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the role of an Educator at lululemon?

The Educator role is essential to lululemon's success, focusing on delivering world-class customer service, engaging with guests, providing product education, and sharing the company's community and culture.

What are the key responsibilities of an Educator?

Key responsibilities include ensuring a great guest experience, customizing purchase solutions, providing technical product education, executing accurate transactions, and maintaining a welcoming store environment.

What skills and values are important for this position?

Important skills and values include inclusion and diversity, integrity, excellent guest experience, personal responsibility, self-awareness, collaboration, and enthusiasm.

What are the eligibility requirements for this position?

Candidates must be legally authorized to work in the country, be at least 18 years old, have proof of the Right to Work, and have the ability to travel to the assigned store using their own transportation.

What is the schedule like for an Educator?

Educators are required to work a flexible schedule, including evenings, weekends, and holidays.

Is physical capability required for this job?

Yes, candidates should be willing to move throughout the store during most of their shift and be able to lift boxes weighing up to 30 lbs (13.6 kg).

Are there any educational requirements for this position?

A high school diploma, GED, or equivalent education is considered an asset, but it is not a strict requirement.

What is the compensation range for the Educator position?

The base pay range is from $18.25 to $20.97 per hour, with the potential for an additional target bonus of $3 per hour, bringing the total target compensation to between $21.25 and $23.97 per hour.

What benefits are offered to Educators at lululemon?

Benefits include extended health and dental plans, mental health support, paid time off, retirement plan matching, employee discounts, fitness classes, and professional development opportunities.

How does lululemon promote an inclusive work environment?

lululemon promotes inclusivity by encouraging collaboration among team members, celebrating diverse perspectives, and ensuring a respectful and supportive environment for both staff and guests.

myGwork - LGBTQ+ Business Community

The business community for LGBTQ+ professionals, graduates, inclusive employers and advocates for workplace equality.

Technology
Industry
11-50
Employees
2014
Founded Year

Mission & Purpose

myGwork is the largest global platform for the LGBTQ+ business community. Our mission is to make the workplace more inclusive for all by providing individual users and partner organizations access to a wide eco-system of services, including job opportunities, training, mentoring, employer branding, and free community events. Joining the platform is free for individual members, which supports myGwork’s goal of ensuring that the platform's benefits are as accessible and as far-reaching as possible. Corporate members get a tailored service, with carefully curated product packages to help them achieve all their DE&I goals. myGwork organizes two annual events, WorkFair – the largest virtual global career fair for the LGBTQ+ professionals, graduates and students, and WorkPride – a week-long global conference for the LGBTQ+ business community and allies during Pride Month. The company also recently launched the myGwork Academy, delivering practical and relevant LGBTQ+ training education to help create inclusive workplaces for all.