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Employee Success Associate

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Raleigh
    Remote

Requirements

  • Bachelor’s degree with strong academic performance
  • 2+ years of professional experience
  • Strong attention to detail and communication skills, both verbal and written
  • Experiencing working with various HR tools and systems (e.g. Workday, Lever)
  • A dynamic communication style with the ability to collaborate successfully with diverse stakeholders
  • The can-do mentality to achieve the best results possible within a defined time frame
  • Experience working at a scale-up or software company
  • Ambition for professional growth and development

Responsibilities

  • Ensure operational excellence across the entire employee life cycle, including preparing contracts, reference letters, employee changes, off-boarding materials, and other related areas.
  • Provide first-line support for all employees within designated business groups.
  • Provide operational support across core Employee Success processes and programs.
  • Support onboarding activities for new hires.
  • Partner closely with Employee Success (HR) Business Partners to ensure the successful implementation of key projects and initiatives.
  • Take ownership of our HRIS system’s data quality, aligning with global HR operational processes where needed.
  • Lead and execute process improvement initiatives to enhance HR service delivery.
  • Collaborate with cross-functional teams to develop and implement HR policies and procedures.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing employees to work from home or in the office as needed.

What is the location of this job?

The job is based in Raleigh, NC.

What is the salary range for the Employee Success Associate position?

The salary range for this position is $50,000 - $70,000, depending on experience and location.

What qualifications are required for this role?

Candidates should have a bachelor's degree, 2+ years of professional experience, and experience with HR tools and systems, among other requirements.

What types of benefits are offered?

Benefits include medical, dental, vision, and life insurance, flexible PTO, retirement programs, and a 1% charitable giving program.

What is the company’s stance on diversity and equal opportunity?

Veeva is an equal opportunity employer and welcomes all qualified applicants without regard to various protected characteristics.

Will I be responsible for onboarding new hires?

Yes, you will support onboarding activities for new hires as part of your responsibilities.

Is there room for professional growth in this position?

Yes, the role requires a can-do mentality and ambition for professional growth and development.

What kind of work environment does Veeva promote?

Veeva promotes a flexible "Work Anywhere" environment, allowing staff to choose where they work to best meet their productivity needs.

How does Veeva ensure operational excellence in HR processes?

The Employee Success Associate will be responsible for ensuring operational excellence across the employee lifecycle, including various HR processes and services.

The Industry Cloud for Life Sciences.

Technology
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 875 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva is headquartered in the San Francisco Bay Area, with offices in Canada, Europe, Asia, and Latin America.

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