FAQs
What are the main responsibilities of the Endoscopy Receptionist?
The main responsibilities include greeting patients, managing the waiting list, making welfare calls, updating patient demographics, planning and organizing workload, supporting service delivery, and being proactive in supporting changes.
What qualities are required for this position?
Applicants should be well organized, have excellent communication skills, work well under pressure, and be team players.
How can I get more information about the position?
For more information, you can contact Joanne Shine at joanne.shine@nhs.net.
Is there mandatory training involved in this role?
Yes, undertaking mandatory training is a requirement for this position.
Will I be working with other health professionals?
Yes, you will work as part of a team and support cross cover, collaborating with various health professionals in the Endoscopy Department.
Is this position part of an integrated care system?
Yes, North Middlesex Hospital is part of the North Central London integrated care system.
Can I visit the hospital before applying?
Yes, informal visits can be arranged by contacting Joanne Shine for further details.
What educational support does the hospital provide for staff?
The hospital is proud of its staff and ensures their training allows them to provide excellent clinical care. It also serves as a training unit for medical, nursing, and midwifery students from various universities.
How do I prioritize my workload in this role?
You will need to manage and prioritize your workload independently, ensuring that service delivery is maintained without direct supervision.
Is experience required for this role?
While specific prior experience is not mentioned, strong organizational and communication skills are essential for success in this role.