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Endoscopy Receptionist

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Healthcare
  • London

AI generated summary

  • You should be organized, a great communicator, able to work under pressure, manage workloads autonomously, and support team flexibility while updating patient info and making welfare calls.
  • You will manage workloads, add patients to waiting lists, make reminder calls, update demographics, and support the team while ensuring service delivery and completing training.

Requirements

  • Applicants should be well organized with excellent communication skills, are able to work under pressure and are team players.
  • Prioritize and manage workload without direct supervision
  • Add patient to the waiting list
  • Make welfare calls to patient as a reminder of their procedure.
  • Outcome Endoscopy, Pre-assessment and Infliximab appointments
  • Update patient demographics
  • Plan and organize workload to ensure service Delivery is maintained
  • Work flexibly as part of a team and support Cross cover.
  • To be proactive in supporting changes.
  • Undertake mandatory training.

Responsibilities

  • Prioritize and manage workload without direct supervision
  • Add patient to the waiting list
  • Make welfare calls to patient as a reminder of their procedure.
  • Outcome Endoscopy, Pre-assessment and Infliximab appointments
  • Update patient demographics
  • Plan and organize workload to ensure service Delivery is maintained
  • Work flexibly as part of a team and support Cross cover.
  • To be proactive in supporting changes.
  • Undertake mandatory training.

FAQs

What are the main responsibilities of the Endoscopy Receptionist?

The main responsibilities include greeting patients, managing the waiting list, making welfare calls, updating patient demographics, planning and organizing workload, supporting service delivery, and being proactive in supporting changes.

What qualities are required for this position?

Applicants should be well organized, have excellent communication skills, work well under pressure, and be team players.

How can I get more information about the position?

For more information, you can contact Joanne Shine at joanne.shine@nhs.net.

Is there mandatory training involved in this role?

Yes, undertaking mandatory training is a requirement for this position.

Will I be working with other health professionals?

Yes, you will work as part of a team and support cross cover, collaborating with various health professionals in the Endoscopy Department.

Is this position part of an integrated care system?

Yes, North Middlesex Hospital is part of the North Central London integrated care system.

Can I visit the hospital before applying?

Yes, informal visits can be arranged by contacting Joanne Shine for further details.

What educational support does the hospital provide for staff?

The hospital is proud of its staff and ensures their training allows them to provide excellent clinical care. It also serves as a training unit for medical, nursing, and midwifery students from various universities.

How do I prioritize my workload in this role?

You will need to manage and prioritize your workload independently, ensuring that service delivery is maintained without direct supervision.

Is experience required for this role?

While specific prior experience is not mentioned, strong organizational and communication skills are essential for success in this role.

Delivering world class expertise at Barnet, Chase Farm and the Royal Free hospitals. We represent the NHS at its best.

Science & Healthcare
Industry
10,001+
Employees
1828
Founded Year

Mission & Purpose

Today, the Royal Free London NHS Foundation Trust runs three London hospitals; Barnet Hospital in north London, Chase Farm Hospital in Enfield and the Royal Free Hospital in Hampstead. Barnet Hospital and Chase Farm Hospital became part of the Royal Free London NHS Foundation Trust on 1 July 2014. Last year our highly skilled healthcare teams provided treatment and care for over a million patients and achieved some of the best clinical outcomes in England. Our mortality rates have been the best among England's hospital trusts for many years. Our goal is to continue excelling and to be in the top 10 per cent in the UK for clinical research, scientific medical research and teaching outcomes. We provide a wide range of routine and specialist health services and we aim to deliver world class healthcare to our patients. To do so, we combine world class expertise with leading healthcare that is local, patient-focused and friendly.