FAQs
What is the main responsibility of the Export Operator?
The main responsibility of the Export Operator is to manage the end-to-end shipping operation for clients, including bookings, processing shipments, liaising with transport, invoicing, and reporting.
What experience is required for this position?
The successful candidate will have 3-5 years of experience in export operations, specifically in sea freight.
Which software is preferred for this role?
Experience using freight forwarder software such as CargoWise (CW1) is highly regarded, along with experience in similar software like Expedient.
What kind of work environment can we expect?
DP World offers a flexible Work from Home arrangement, allowing for a hybrid work environment.
How does DP World approach diversity in hiring?
DP World is committed to Equal Employment Opportunity (EEO) and believes that a diverse workforce is essential for success. They welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.
Are problem-solving skills important for this role?
Yes, excellent problem-solving skills are crucial for the Export Operator role, along with strong communication skills.
What is the importance of following SOPs and KPIs?
Following management directives, SOPs, and KPIs is important for maintaining operational efficiency and ensuring high levels of customer service.
How does DP World view innovation in the logistics industry?
DP World is investing in innovation to reshape the future of trade, utilizing cutting-edge technology to improve trade flow and minimize disruptions.
Will I have the opportunity to interact with clients?
Yes, the Export Operator is expected to provide the highest level of customer service to clients, which includes being responsive, cooperative, and knowledgeable.
How many employees does DP World have globally?
DP World has more than 111,000 employees from 159 nationalities across 77 countries.