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F&B and Event Service Expert

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Marriott International

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne

AI generated summary

  • You need an up-to-date RSA, relevant experience, rights to work in Australia, enthusiasm for career growth, and a self-motivated, solution-oriented attitude in a fast-paced setting.
  • You will engage and inspire guests during service, maintain cleanliness, ensure checklists are completed, deliver excellent service, support operations, and build relationships for future bookings.

Requirements

  • An up-to-date RSA
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

Responsibilities

  • Rise with us and assist with the restaurant service period, tending to the guests and exceeding their expectations
  • With a focus on our guest's overall wellbeing, engage and inspire guests throughout the complete food and beverage experience
  • Maintain outlet cleanliness and ensure all checklists are completed daily with a focus on attention to detail
  • Understand guest requirements and deliver service excellence with each customer experience
  • Support the Food and Beverage team in general operational tasks
  • Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings

FAQs

What is the job title for this position?

The job title is F&B and Event Service Expert.

Where is this position located?

This position is located at The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000.

What is the work schedule for this role?

The work schedule for this role is part-time.

Is this position part of the management team?

No, this position is non-management.

What kind of guests will I be engaging with in this role?

You will be engaging with a variety of guests, focusing on enhancing their overall well-being during the food and beverage experience.

Is prior experience needed for this position?

Yes, relevant experience in a similar role is required.

Do I need a specific certification to apply?

Yes, an up-to-date RSA (Responsible Service of Alcohol) is required.

What qualities do you seek in candidates for this role?

We seek candidates who are self-motivated, enthusiastic about career growth, driven in a fast-paced environment, and possess a can-do attitude.

Are there any benefits for employees in this position?

Yes, benefits include exclusive staff discounts, flexible working hours, professional development opportunities, and the Employee Assistance Program.

How does The Westin support the well-being of its associates?

The Westin offers programs that promote physical, emotional, and financial well-being, including the Employee Assistance Program and wellness initiatives.

What is the significance of the Life with the Works program?

The Life with the Works program allows employees to enjoy flexible working conditions, sabbatical leave, and paid time off during their birthday month.

Can employees receive incentives for referring friends?

Yes, employees have the opportunity to receive Employee Referral Incentives for bringing friends to work.

Is there potential for career advancement in this role?

Yes, there are exciting career opportunities and internationally recognized training programs available within the Marriott International group.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.