FAQs
What is the role of a Food and Beverage Assistant at Leonardo Hotels?
The Food and Beverage Assistant is responsible for delivering first-class hospitality to guests in the hotel’s restaurant and bar, ensuring they have a great experience and leave with a desire to return.
What personal qualities are important for a Food and Beverage Assistant?
The ideal candidate should be warm and friendly, share positive energy, possess a can-do attitude, and be confident in speaking with both guests and the team.
What perks do employees receive at Leonardo Hotels?
Employees enjoy special rates on hotel rooms, a company-wide recognition scheme, meals on duty, a talent referral scheme, access to a pension scheme, life assurance, wellbeing support, and ongoing job-related training programs.
Is there any opportunity for career progression within this role?
Yes, there are clear paths for progression, along with ongoing training and support through the GROWonline learning portal, coaching from management, and regular Learning Bites.
Are there any employee celebrations or events?
Yes, Leonardo Hotels hosts events such as Thank You Week, summer barbecues, Christmas parties, and employee awards celebrations to recognize staff contributions and foster team spirit.
What kind of training do Food and Beverage Assistants receive?
Food and Beverage Assistants receive job-related training, coaching from managers, "Come Join Us Guest Care" training, and wellness webinars aimed at enhancing their skills and knowledge.
How many hotels does Leonardo Hotels operate?
Leonardo Hotels operates over 270 hotels across the United Kingdom and Europe, with over 55 hotels specifically in the UK & Ireland.
What is the atmosphere like at Leonardo Hotels?
Leonardo Hotels provides a fun and friendly working environment where teamwork and individual personalities are valued, promoting a positive culture among employees.
Do employees receive discounts for staying at Leonardo Hotels?
Yes, employees enjoy huge discounts on overnight stays at Leonardo Hotels as part of their benefits package.
What is the vision of Leonardo Hotels?
The vision of Leonardo Hotels is to be the first choice for everyone who values genuine hospitality.